I just made the final touches to a couple of hours worth of work and decided that the post's page title would suffice so I decided to delete the post's title while I was on the EDIT page and it deleted my entire form. Tell me aint so and that form is hiding somewhere where I can recover it. If not that is really a flaw that needs to be addressed in future releases.
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Tell me this isn't so.
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danielpettifer
MemberYou should be able to create another post and choose the 'add gravity form' icon on the html editor menu bar (on the same line as Upload/Insert). From there you should be able to find your form. It shouldn't be deleted unless you actually deleted it.
You can also try going to the forms menu on the left, look at edit forms and see if it still exists.....
Fingers crossed you haven't found a massive bug and lost hours of work.........
Posted 13 years ago on Thursday June 16, 2011 | Permalink -
No, iy's gone. However the preview page isn't and I've viewed the source and the form structure is there but I don't know how to import it. I've created another form to see if I can export it, open it in an editor and cut and paste over but they seem to be structured differently. Any ideas?
Posted 13 years ago on Thursday June 16, 2011 | Permalink -
danielpettifer
MemberUnfortunately they are the only ways I know of to locate my forms, unless you know the form ID number and just hard code it into your page template. The gravity form staff will be online in 30 minutes or so, expect some super customer service from them soon.
Posted 13 years ago on Thursday June 16, 2011 | Permalink -
It's not entirely clear what you are doing or what the problem is. @danielpettifer appears to think you are on the Edit Post page trying to insert a form. It sounds like to me you are editing a form and deleted a field.
But it isn't really clear from what you are describing what you have done or what the problem is in order to be able to assist you because of the terminology you are using. What Edit Page are you referring to? The Page Editor? The Form Editor? The Entry Detail Edit page?
What do you mean the form is gone? It doesn't appear in the Form Editor? It doesn't appear in the list of forms? But you mentioned the Preview works, so it's all a bit confusing from what you have described.
Please provide clarification of what exactly is going on and we can go from there.
Posted 13 years ago on Thursday June 16, 2011 | Permalink -
I saved the form and then looked at it in my browser.
I decided to delete the title while in the form edit page as the post title would suffice.
Instead of just deleting the title line my form deleted along with it.
I went to the page I was previewing the form and went to view source in hopes the source code would still contain the code so I could recreate the form in .xmlPosted 13 years ago on Thursday June 16, 2011 | Permalink -
What do you mean by "Delete the Title"? Did you go to Form Settings and remove the Form Title? The Form Title is required, you can't delete the Form Title... is that what you are referring to? There is no option to delete the Form Title... the Delete next to the Form Title is the DELETE FORM link. So that is what happened, you deleted the form.
The Form Title isn't optional. It's the name of your form. The form has to have a name. If you clicked the Delete link net to it, that is a DELETE FORM link... the Form Title isn't a field. The Form Title is part of the Form Settings. See this screenshot: http://grab.by/an1r
So it sounds like you clicked the Delete Form link and then deleted your form.
Posted 13 years ago on Thursday June 16, 2011 | Permalink -
Whichever way you want to hang it making it possible to delete an entire form from within the editing process that is identical to deleting a single field seems to me to be an odd way to design things and unnecessarily bound to lead to these sort of problems. I can't imagine the up side whatever it might be justifies the risks. The ONLY way I would have expected to be able to delete a form is when it is listed beside other forms. It's a great product but that is one very weird "feature."
However I'm more interested in moving forward. Can the code be harvested?
JW
Posted 13 years ago on Thursday June 16, 2011 | Permalink -
The form title isn't an actual form field, it's one part of the form settings along with the form description, etc. The delete link is clearly labeled as "Delete Form" and the resulting alert requires you to confirm that you do in fact want to delete the whole form and all the associated form data. It should be pretty clear at that point that you're deleting the form and not just a single form field.
After that, the only way that you're going to retrieve your form is if you've got a recent backup of the database tables or a recent export of the form XML file.
I would have to disagree about the "leave this page" alert being more significant than the "delete this form" alert. They both provide information about what's about to happen and require input from the user to either confirm or cancel the action.
Either way, I'm sorry that you lost your form.
Posted 13 years ago on Thursday June 16, 2011 | Permalink
