Did you setup your notification emails in Gravity Forms? I have had one user today that wasn't receiving notification emails but it was because he had not setup the notification emails. To access your Notification email settings do this:
- Edit Forms
- Hover over the form you want and click on "Notifications"
- Set your notification settings for Admin Notification
- Set your notification settings for User Notification
The Notifications require you to populate the Subject and Message otherwise it won't send the email.
If you have done the above it could be how your web host is setup. Gravity Forms uses the built in WordPress mail function to send mail. It doesn't have it's own mail function. Depending on your web host, WordPress may not send email without using an SMTP plugin such as WP Mail SMTP.
Posted 12 years ago on Wednesday October 7, 2009 | Permalink