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Text Box Borders Disappear Once Live

  1. Hi there.

    I'm loving this plugin. :) I created a form which looked fine in preview however when I posted it to the site, the borders of the text boxes seem to disappear or are white. The checkboxes are showing up great. I'm sure it's my WP Theme screwing it up. Any suggestions for a fix would be most appreciated.

    Posted 13 years ago on Wednesday April 13, 2011 | Permalink
  2. This is most likely because your theme is applying styles to the input elements to set the border to 0. If you post a link where we can see this happening on your site we can take a look and suggest some CSS changes to correct this.

    Posted 13 years ago on Wednesday April 13, 2011 | Permalink
  3. Thank you Carl.

    The site is password protected at the moment during construction. Would a screen shot work?

    Posted 13 years ago on Wednesday April 13, 2011 | Permalink
  4. A screenshot isn't going to help. There's no way to inspect your CSS that way to debug your problem. We need to see the actual form in a page.

    Posted 13 years ago on Thursday April 14, 2011 | Permalink
  5. So can I just send you the user name and password via email?

    Posted 13 years ago on Thursday April 14, 2011 | Permalink
  6. Please send the username/password via our contact form if you will. Also, please include the URL to this thread so we can reference back to it. Thanks.

    Posted 13 years ago on Thursday April 14, 2011 | Permalink
  7. Done and thank you again.

    Posted 13 years ago on Thursday April 14, 2011 | Permalink
  8. Got the info. Thanks. I'll take a look and let you know what I find.

    Posted 13 years ago on Thursday April 14, 2011 | Permalink
  9. Okay, so quick debugging tip. If it works/displays properly in the preview window and not when you publish the form, 99.9% of the time it's a theme-related issue. That's just good to know to start.

    That said, I looked at your theme CSS and found that your theme stylesheet disables the border on all elements by using the star * selector (style.css line 2). That is effectively disabling the form input borders. If you toggle that rule off, you'll see that the form displays correctly

    screenshot: http://d.pr/mN4d

    You can add this to the end of your theme stylesheet and it should override the blanket rule.. you can tweak it to your preference.

    [css]
    body .gform_wrapper input[type=text],
    body .gform_wrapper input[type=tel],
    body .gform_wrapper input[type=url],
    body .gform_wrapper input[type=email],
    body .gform_wrapper input[type=file],
    body .gform_wrapper input[type=password],
    body .gform_wrapper input[type=number],
    body .gform_wrapper select,
    body .gform_wrapper textarea {
    	border:1px solid #ccc;
    }
    Posted 13 years ago on Thursday April 14, 2011 | Permalink
  10. Can I just tell you how much you TOTALLY ROCK!!!! Can't thank you enough. :)

    Have a great day!

    Jeannie

    Posted 13 years ago on Thursday April 14, 2011 | Permalink
  11. Wonderful. I'm pleased we could help out.

    Posted 13 years ago on Thursday April 14, 2011 | Permalink