PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Theme conflict, how to fix it?

Gravity Support Forums » Plugin Support » Gravity Forms

  1. elinet
    Member

    Hi, I noticed that almost all of the advanced features of GF doesnt work (for example conditional field, dynamic lists or css ready classes).
    How can I fix this conflict?

    Thanks

    Posted 13 years ago on Tuesday November 8, 2011 | Permalink

  2. Rob Harrell
    Member

    How are you embedding your form? Sounds like the gravity forms scripts and styles are not being pulled in. See this:

    http://www.gravityhelp.com/documentation/page/Gravity_form_enqueue_scripts

    Posted 13 years ago on Tuesday November 8, 2011 | Permalink

  3. elinet
    Member

    thanks for the reply.
    I tried your solution but it didnt work. To tell the truth, in my header.php file, the wp_head() is commented, Im not sure this could be a problem. Im using a custom template (not made by me).

    Posted 13 years ago on Tuesday November 8, 2011 | Permalink

  4. Rob Harrell
    Member

    Can you post a link to your form page on your site - might be able to see what's going on from there.

    Posted 13 years ago on Tuesday November 8, 2011 | Permalink

  5. elinet
    Member

    Sure:

    http://triveneta.aicqna.com/registrati/

    the site is in italian.

    Thanks

    Posted 13 years ago on Tuesday November 8, 2011 | Permalink

  6. Rob Harrell
    Member

    Hmm, it does seem as though your theme is blocking the css/js from being placed on the page. If you preview the from from within the preview of the form builder does it function correctly? Can you activate the default theme and see if it functions correctly?

    Posted 13 years ago on Tuesday November 8, 2011 | Permalink

  7. elinet
    Member

    Thanks.
    Form preview return a blank page.
    Yes the form works correctly with the default theme...

    Posted 13 years ago on Tuesday November 8, 2011 | Permalink

  8. Rob Harrell
    Member

    It's essential to have wp_head() in your theme for Gravity Forms to include the proper css/js. Check this thread for a similar issue:

    http://www.gravityhelp.com/forums/topic/another-conditional-logic-problem

    You may need to converse with your theme creator.

    Posted 13 years ago on Tuesday November 8, 2011 | Permalink

  9. elinet
    Member

    Ok now its works!
    Thanks a lot

    Posted 13 years ago on Tuesday November 8, 2011 | Permalink

  10. Rob Harrell
    Member

    Great! Glad to help.

    Posted 13 years ago on Tuesday November 8, 2011 | Permalink

This topic has been resolved and has been closed to new replies.