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There was an error while saving your form.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. viensf
    Member

    My problem is, when i add a new field in my existing form which have a lot of data in it, i always have the same message : "error while saving" but when i create a new form it works properly. Do you have an idea? do you think i need to create new forms to replace the old ones ? I have some data in the table for the old ones. Please help me...

    Posted 11 years ago on Thursday November 22, 2012 | Permalink

  2. Chris Hajer
    Key Master

    If you are having trouble saving a form with a lot of fields in it, chance are you are running out of memory for your PHP/WordPress process.

    Please see how much RAM you have available to both WordPress and PHP and see this article for getting more RAM http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Posted 11 years ago on Saturday December 1, 2012 | Permalink

  3. Anthony Luth
    Member

    Not to highjack the thread, but I am having a similar issue with a form. Imported form with lots of data, checked WP Memory (128mb) and tried reimporting the form. Currently running Gravity Forms 1.6.11 and WP 3.5 (latest).

    Posted 11 years ago on Tuesday January 1, 2013 | Permalink

  4. Chris Hajer
    Key Master

    When you say 'imported form with lots of data', what do you mean? When you import, you get the form only, not the entries. Or do you mean, you just have a very large form?

    And what happens to you? Does the import work, and then something else does not work?

    Posted 11 years ago on Wednesday January 2, 2013 | Permalink

  5. Anthony Luth
    Member

    I try to edit the form and I get "there was an error while saving your form". And its importing a large form.

    Posted 11 years ago on Wednesday January 2, 2013 | Permalink

  6. Chris Hajer
    Key Master

    Anthony, because you are a developer license holder, I would recommend opening a priority support ticket. http://www.gravityhelp.com/priority-support/

    Please refer to this topic when you do so.

    Posted 11 years ago on Wednesday January 2, 2013 | Permalink