Chris, updated versions of Gravity Forms aren't going to correct the issue. Your data is out of synch, most likely due to the Database caching functionality of W3 Total Cache (which I noticed you currently have deactivated).
W3 Total Cache with Database Caching turned on can cause all sorts of data synch issues. Including the admin. For instance, it can cause problems with entry submissions which cause entry counts to be incorrect in the admin. It can also cause notifications to be incorrect because information gets cached instead of sending live data.
The problem is once your entry counts get out of synch, updated versions of the plugin aren't going to correct this because they don't do any data manipulation.
Gravity Forms will not work properly with the W3 Total Cache Database Caching turned on. You will have to use it without Database Caching.
This isn't really a bug or issue with Gravity Forms or W3 Total Cache. They are both doing what they are designed to do. Unfortunately that doesn't work properly.
This will be corrected in an upcoming version of W3 Total Cache. They are "whitelisting" the Gravity Forms related database tables so that it always goes to the database for queries instead of pulling from cache. Once this update is released you will be able to use Gravity Forms and W3 Total Cache with Database Caching turned on.
It's an issue that can cause issues with any plugin running with W3 Total Cache Database Caching that needs to get data from the database and can't rely on cache.
Posted 10 years ago on Friday March 26, 2010 | Permalink