Time input not showing up? « Gravity Support Forums

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mrpiano
Member

Hi there,

Just created a form
http://www.ginoguarnere.com/event-photography-worksheet/

There are three instances where I need to have the user put the time into the form field. I have three different instances of "time" as an input field and have selected "time" as the type of input. I have gone to "advanced" and gave each instance a unique name in the Admin label. None of the input fields are showing up. Tried on Chrome, not working (Mac). Tried on Safari, not working (Mac). Firefox works (Mac).

So, basically it's working in 1 out of 3 browsers and would like to figure out how to get this to show up across the board as it's a pretty important part of my form.

Thanks,

G

Posted 14 years ago on Thursday October 7, 2010 | Permalink
Kevin Flahaut
Administrator

Oops. The post is password protected. Can't see it to debug.

Posted 14 years ago on Thursday October 7, 2010 | Permalink
mrpiano
Member

Well that would be a big DUH on my part ;-)

Sorry...ok try again. In the interim, however, I started screwing with custom.css (Canvas theme) and I got it show up...I guess that resolved it but anything you see that might be helpful is also appreciated.

G

Posted 14 years ago on Thursday October 7, 2010 | Permalink
Kevin Flahaut
Administrator

Glad you got it. Looking at the form briefly - it appears the form is working fine and appears as intended in the browsers I'm using (Safari, Firefox, Chrome) so that's great.

Just purely my opinion, but it looks like you've got some fairy verbose labels and it might be better to use the "top" label option so things look less congested on the left side of the content area. The top labels would also be in keeping with the label format on the form in your footer.

Also, just a quick thing I noticed in one of your descriptions "please conrim you have sought out a location" - "confirm" is misspelled.

Posted 14 years ago on Friday October 8, 2010 | Permalink
mrpiano
Member

Hey Kevin,

Thanks for catching the misspelling.

To your other point, and it's a good one, I'd like to try the top label option, but wasn't finding it when I tried editing the form. Can you advise?

Thanks!

G

Posted 14 years ago on Friday October 8, 2010 | Permalink
Kevin Flahaut
Administrator

The label placement option is under the main form settings. Click on the form title or the tab at the top right of the UI and you'll get the settings dialog. The label placement selector is at the bottom of the first (properties) tab.

screenshot

Posted 14 years ago on Friday October 8, 2010 | Permalink
mrpiano
Member

I have selected top label option, and when I look the form as a preview, it looks GREAT. It does not, however, update on my page.

Could you advise? The preview is exactly what I want (which I'm sure is what you were describing in the first place).

Thanks!

Gino

Posted 14 years ago on Saturday October 9, 2010 | Permalink
Kevin Flahaut
Administrator

Oh sorry, you did mention it was Canvas theme... I should have thought of that.

So, this is the deal. Woothemes adds custom form styling to their themes to make them all fit in nicely and match the individual theme style. Very classy.. we love that.

That said, for some reason, they chose to override the label settings and float all the labels to the left.. well, we don't love that part so much because it causes some confusion. You can see this in the Gravity Forms style block in the theme's style.css file

http://pastie.org/1209145

I'm not sure how they (Woothemes) recommends that you either remove, disable or override these styles in their theme. I'd get in touch with their support team and ask what the preferred method is.

Posted 14 years ago on Saturday October 9, 2010 | Permalink