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Total = $0.00 but Still Sends to PayPal

  1. I have a form at http://tiny.cc/36xxtw that when it enters the proper coupon code, combined with the proper product, the value = $0.00, at which point, when the user checks out, I do not want them to go to PayPal... yet they still do, and it doesn't show the disounted total, it only grabs the item, pre-coupon.

    Try running through the process and see what I mean: choose product Box for $90.00, and no optional services. Type in coupon code FREE0001, which will apply the additional product field, and update the total. I added the total to page three to make sure that the total still shows $0.00. but for some reason, when you click checkout, it does not pass through the negative product.

    Posted 11 years ago on Thursday March 14, 2013 | Permalink
  2. How are you processing coupons? How was that functionality added to your site?

    Additionally, have you been working with Priority Support to resolve this issue? I don't want to duplicate their efforts.

    Posted 11 years ago on Sunday March 17, 2013 | Permalink