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Total does not update

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Zachary
    Member

    I've tried all variable, watched PHPurchase videos and spent a day reading these forums to no avail. My form over at: http://agendalasvegas.com/?page_id=1899&preview=true is not updating a total. The base price of the product is zero, as I offer a service. The more options you pick the higher the price. The issue is the Total, added separately, does not update.

    As an example, in one of the options under breakfast/brunch it has the price in the Label field(+200) (I saw in a PHPurchase video) and as a variation I included the price in the Price field of Hash House a Go Go (+120). Nothing seems to be making the Total at the bottom a dynamic number, it just stays as zero. Also, regarding the price: the Price under Hash House a Go Go is not showing. I want my guests to see what they are paying for. It seems counter-intuitive to have to type the number twice, once in the label field and again in the Price field, esp. since I can check "Enable Values".

    I'm using Cart66 as my shopping cart and that works fine, but I'm completely stuck on this form calculating correctly. If it calculated correctly I'd be one happy camper.

    Posted 12 years ago on Wednesday April 18, 2012 | Permalink

  2. Rob Harrell
    Member

    Can you send me a WP Admin login to rob@rocketgenius.com so I can take a look at your form setup. Please reference this post in your email.

    Posted 12 years ago on Wednesday April 18, 2012 | Permalink

  3. Nick Green
    Member

    I would love to know what fixed this issue, as I'm having the same problem.

    Posted 12 years ago on Sunday April 22, 2012 | Permalink

  4. Rob Harrell
    Member

    There was no fix, Gravity Forms side of things is working great. This was an issue/limitation with Cart 66. We got the form to update correctly via the formbuilder preview, but the user checked with Cart 66 to which they mentioned a security issue for certain situations prevents this from working with their integration. Since they developed and implemented support for Gravity Forms, it's on them to support integrating the forms correctly with their system.

    Posted 12 years ago on Sunday April 22, 2012 | Permalink

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