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Total Price not reflected when hiding field...

  1. rogerlos
    Member

    First, this is completely wonderful tool.

    I have a form where a user answers a question:

    "Do you want one of these?" and if the answer is yes, it conditionally opens a few fields, include a product field with quantity disabled and a set price. This is added to the total automatically, as expected, wonderful.

    If they decide a bit later that the answer is no, when they change their answer, the fields are hidden, but the price is not removed from their total until they either click "no" again or choose another product option. In other words, the total field isn't aware of the change until another price event takes place on the page.

    Posted 13 years ago on Monday March 7, 2011 | Permalink
  2. We will have to look into how we can handle this. We will do some testing internally and take a look and see how we can correct this.

    Posted 13 years ago on Monday March 7, 2011 | Permalink
  3. rogerlos
    Member

    Aha! Have an update.

    This bug only occurs if you have the "animation" option turned on. This was pretty but unnecessary so I have turned it off.

    Posted 13 years ago on Monday March 7, 2011 | Permalink
  4. Good to know, we'll check it out with the animation feature turned on and determine why it's happening.

    Posted 13 years ago on Monday March 7, 2011 | Permalink
  5. nassroperlaw
    Member

    Hmm..I'm having the exact same problem when hiding values. My total is always $0.00 no matter what I try. I tried disabling animation but I'm still having the problem. I suspect it may be an issue with the amount of questions.

    Does the Total box simply tally up every amount chosen? What if there is a question between two that doesn't have a dollar amount, does that break the chain of the tally? I can't figure out why my Total is always zero....

    Posted 13 years ago on Sunday June 12, 2011 | Permalink