PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

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Gravity Support Forums » Plugin Support » Gravity Forms

  1. nuimagemedical
    Member

    Hello,

    This only seems to happen with this form, the rest of the forms on the site work just fine. I tried to find the reason for this, but can't seem to find the conflict. The total works whenever I preview the form from the admin panel.

    URL:
    https://nuimagemedical.com/order/

    Thanks a lot!!

    Posted 11 years ago on Monday August 27, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Sounds like there is a JavaScript conflict. See this error:

    Timestamp: 8/27/2012 11:49:52 PM
Error: TypeError: jQuery("#input_40_129").textareaCount is not a function
Source File: https://nuimagemedical.com/order/
Line: 299

    To see if that is part of the problem, remove the character limit for your textarea and see if the price works then. If it does, then you can try to figure out why the textarea script is not working (or not loaded). It's most likely a plugin or theme conflict. You can test for those by following these instructions http://rkt.gs/testing

    Posted 11 years ago on Tuesday August 28, 2012 | Permalink