PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Tracking error or unsuccessful form submission attempts

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Leon
    Member

    Hi all,

    I've searched through the forums but haven't found much on tracking errors in form submission attempts.

    I think it's great we're tracking the number of form submissions, but what's more important to me is knowing of any unsuccessful submission attempts. Tracking failed submissions could help uncover potential form fields that the user may be struggling with or form design issues etc..

    I guess this is tied closely with the 'required field' validation part for the moment.

    What I would like to do is track unsuccessful form submissions either within WordPress/Gravity Forms or with Google Analytics, and if possible also know what part of the form caused the issue.

    Any knowledge if this is possible or has anything like this been achieved before?

    Cheers

    Posted 12 years ago on Wednesday August 22, 2012 | Permalink

  2. Chris Hajer
    Key Master

    My guess is that you would have to add some Google Analytics tracking code at various parts of a multi-page form to see how far a visitor gets. No one that I know of has posted anything similar that I am aware of. Please see if this topic helps:

    http://www.gravityhelp.com/forums/topic/onclick-event-tracking-for-submit-without-editing-plugin-code

    Posted 12 years ago on Friday August 24, 2012 | Permalink