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Transaction IDs do not match

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. maxim
    Member

    Hi, I'm noticing that when I test in Paypal sandbox the transaction ID that Paypal shows after payment is different from what shows in Entries under Transaction ID. Are those supposed to be the same?

    Paypal
    Your transaction ID for this payment is: 9YG14669U96239622.

    Gravityforms
    Transaction Id: 5H868158NV4420819

    I haven't switched to Live so I'm hoping this is just because of Sandbox environment. Can anyone confirm?

    Posted 11 years ago on Thursday May 16, 2013 | Permalink

  2. Chris Hajer
    Key Master

    Please check with PayPal on this one. I think it is related to using the Sandbox, however, I did find this support ticket as well:

    https://www.paypal-community.com/t5/About-Business-Archive/Transaction-ID-mismatch/td-p/425337

    Posted 11 years ago on Wednesday May 22, 2013 | Permalink

  3. maxim
    Member

    Thanks for providing the link Chris. I guess that's how PayPal does it.

    Posted 11 years ago on Wednesday May 22, 2013 | Permalink

  4. Chris Hajer
    Key Master

    You're welcome.

    Posted 11 years ago on Thursday May 23, 2013 | Permalink

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