PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Tricky one for you - Extra numbers in export?

  1. Chineseand
    Member

    Hi,

    On export, I am getting extra info appended to the categories - I believe this may be the form field or reference number. I have categories set as numbers (for example - a category could be set as 0398) but it gets exported as that number plus a colon and number. 0398:3815 (I had to set up the categories several times, which could explain the high number appended). Each time the category is listed, the attached number is the same at least, but it's messing up reporting. The colon+number is preventing counting in Excel when we're trying to tabulate records.

    Do you know what is causing this, and how I can turn it off?

    thanks!

    Posted 13 years ago on Friday August 5, 2011 | Permalink
  2. I'm not 100% sure what you are referring to or how to reproduce this. Can you export that form to XML using the export form tool AND export the entries to CSV using the export entries tool and email me them both at carl@rocketgenius.com so I can take a look?

    Posted 13 years ago on Friday August 5, 2011 | Permalink