PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Trouble editing Columns in Entries

Gravity Support Forums » Plugin Support » Gravity Forms

  1. dfcappello1
    Member

    I am having trouble with the drag and drop function for the active and inactive columns for the entries. I have used different browsers (IE, FIrefox, Chrome) but cannot drag and drop any entries from either column. I am using the current version of Gravity forms.

    Posted 12 years ago on Tuesday December 4, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Can you drag a column from the top of the right side over to the left side, rather than scrolling down the right side then trying to drag? Sometimes you have to pull the item up from the bottom on one side, then drop it, then drag it over to the other side (horizontally.)

    If that does not work for you, it is normally a JavaScript or jQuery error that prevents this functionality. Please check for theme and plugin conflicts by using these instructions http://rkt.gs/testing

    Posted 12 years ago on Tuesday December 4, 2012 | Permalink

  3. gravitylarryf
    Member

    Thanks Chris. I was having the same problem and it worked perfectly after I followed your suggestion.

    Posted 12 years ago on Tuesday December 18, 2012 | Permalink

  4. Chris Hajer
    Key Master

    Thank you for the update.

    Posted 12 years ago on Thursday December 20, 2012 | Permalink