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Unable to drag fields in Gravity Forms

  1. Hello there,
    I'm unable to drag fields to where I want them to in Gravity forms. I'm using version 1.4.5 with the add-ons module 2.4.3.

    When I create the form I'm able to add fields, but not drag them. When I save the form, exit it and then go back in, not only can I still not drag fields around, but I'm also unable to edit any of the fields. It's strange. I've tried deactivating add-ons, but it still seems to be an issue.

    Any tips or advice would be appreciated.

    Posted 8 years ago on Thursday March 3, 2011 | Permalink
  2. This sounds like a plugin (or theme) conflict or a file permission issue. Most likely a plugin conflict.

    To test for a theme conflict...

    - Activate the default Twenty Ten theme
    - Test Gravity Forms to see if the form editor works properly

    If it does, then your theme is outputting Javascript in the admin where it should not be outputting it, and that is what is causing the conflict. If it doesn't, then move on to checking for plugin conflicts.

    To test for a plugin conflict...

    - Deactivate ALL plugins
    - Activate Gravity Forms
    - Test Gravity Forms to see if the form editor works properly

    If it does, then you have a plugin that is causing the problem and outputting Javascript in the admin where it should not be outputting it. To determine which plugin is causing the conflict, do the following:

    - Activate each plugin one by one
    - Test Gravity Forms to see if the form editor works properly after each one

    Once you activate a plugin that causes the issue to begin happening, that plugin is outputting Javascript on the Gravity Forms admin pages... which it should not be doing.

    This is most likely what is happening as Javascript issues are typically caused by poorly developed plugins.

    Posted 8 years ago on Thursday March 3, 2011 | Permalink
  3. Thanks for the quick reply. So, I followed your steps to find that the Shopp plugin is what seems to be at conflict with Gravity forms. Are there any known issues that you're aware of off the top of your head? I'm going to search around and place a support inquiry with the plugin developers.

    Thanks.

    Posted 8 years ago on Thursday March 3, 2011 | Permalink
  4. There are no known issues with the Shopp plugin. Is this a new version of the Shopp plugin?

    Posted 8 years ago on Thursday March 3, 2011 | Permalink
  5. Turns out that the issue was a community add-on of shopp. It's called 'shopp improved' removing it resolved the issue.

    Posted 8 years ago on Tuesday March 8, 2011 | Permalink