PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Unable to insert form into page and totals not working

  1. Another pretty basic problem no doubt

    I have started to create a form that has pricing options on it ...

    First problem is that when I go to create a page and try to insert the form nothing happens - the form is in the drop down list but when I click insert the page doesn't update.

    Second issue is that I have added areas for pricing packages - but when I display the form and select some - the total doesn't update.

    As a new user I suspect both issues are me being a little dim

    Thanks

    Simon

    Posted 9 years ago on Tuesday February 8, 2011 | Permalink
  2. First problem sorted by switching browser from Safari to Firefox .... so page created with the form - but totals still not working

    page can be seen here

    http://www.simonrevill.com/blog/client-wedding-contract

    Posted 9 years ago on Tuesday February 8, 2011 | Permalink
  3. Nearly sorted - I was using option instead of product

    Now if I want users to be able to pick multiple products to get the total to update am I correct that I have to setup separate products as there doesn't seem to be a way to allow multiple selections in one product list .....

    Posted 9 years ago on Tuesday February 8, 2011 | Permalink
  4. What is the best way of making a list of products so the user can select more than one of these "extras" and the total be updated

    I have tried "multiple choice to list the items but you can only select one

    I've tried only having one item in the multiple choice but once you select it - you can't unselect it if the client changes their mind

    Many thanks

    Simon

    Posted 9 years ago on Tuesday February 8, 2011 | Permalink
  5. I realise that it will need to be separate form fields - one for each item so the total knows the value of the item is that has been chosen (hence not being able to have multiple choices valid in one field.

    So how do I get over the issue if they click an add on by mistake and want to remove it.

    I didn't want to use the quantity as it doesn't look as clean and tidy - but would rather just be able the user to click the button again to remove their choice

    Posted 9 years ago on Tuesday February 8, 2011 | Permalink
  6. The "Insert Form" wasn't working because of browser cache. This typically happens depending on your browser cache settings and the first time you use the plugin. It's solved by completely clearing your browser cache, which is why a different browser worked. It had not been cached yet.

    If you want the user to select multiple products you would need to include multiple product fields on your form. A product field is a single selection, a Product (not Products). So to allow for multiple selections you would need to add multiple Products.

    You could add multiple single Products to your page and then have options below each.

    Posted 9 years ago on Tuesday February 8, 2011 | Permalink
  7. Thanks .... much appreciated - how do I overcome the "selected by mistake" if I opt for using a single radio type button for a single product

    Posted 9 years ago on Tuesday February 8, 2011 | Permalink
  8. Paper Tower
    Member

    I have the same concern about "selected by mistake." Is there a way to allow unselecting?

    Posted 9 years ago on Wednesday February 23, 2011 | Permalink
  9. The way radio buttons work is there is no unselecting a radio button. Thats standard browser behavior. Typically with radio buttons you have an on/off or yes/no state where they can pick the other option. In situations where you want them to select and be able to unselect you would want to use a checkbox.

    Posted 9 years ago on Wednesday February 23, 2011 | Permalink