This could be a variety of things, all of which unrelated to Gravity Forms itself. Gravity Forms is sending the email. It's a simple function call using the built in wp_mail() function.
First check to make sure your Notifications are setup properly.
Next submit a form and test the functionality. Login to your GMail account and make sure you check your Spam box to make sure the email was not flagged as spam.
If you didn't receive the email and it was not in your Spam box then it is possible that you may need to configure your WordPress site to send email via SMTP which is a more reliable way of sending email. You would need to install this WordPress plugin:
http://wordpress.org/extend/plugins/wp-mail-smtp/
In order to configure the SMTP plugin you would need to get the proper SMTP settings from your web host.
If none of the above works then send us a WordPress admin login for your site via our Contact Us form and reference this post and we can take a look at your setup and see what is going on.
Posted 13 years ago on Wednesday December 15, 2010 |
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