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Unable to make gravity work.

  1. I have a form on my site at http://www.Mississaugahandyman.com. I have filled out the backend to send e-mails to me at expertpainter@Gmail.com.
    I completely fill out the form and then send, there is a notification saying that I will get back to them shortly so I presume the program thinks it's sending e-mail.
    But I get nothing at this e-mail.

    Posted 13 years ago on Wednesday December 15, 2010 | Permalink
  2. This could be a variety of things, all of which unrelated to Gravity Forms itself. Gravity Forms is sending the email. It's a simple function call using the built in wp_mail() function.

    First check to make sure your Notifications are setup properly.

    Next submit a form and test the functionality. Login to your GMail account and make sure you check your Spam box to make sure the email was not flagged as spam.

    If you didn't receive the email and it was not in your Spam box then it is possible that you may need to configure your WordPress site to send email via SMTP which is a more reliable way of sending email. You would need to install this WordPress plugin:

    http://wordpress.org/extend/plugins/wp-mail-smtp/

    In order to configure the SMTP plugin you would need to get the proper SMTP settings from your web host.

    If none of the above works then send us a WordPress admin login for your site via our Contact Us form and reference this post and we can take a look at your setup and see what is going on.

    Posted 13 years ago on Wednesday December 15, 2010 | Permalink
  3. Hello, thank you for replying so quickly. I'll check it out . Is there some settings in WordPress were my e-mail options that might not be changed?
    Regards
    Vic

    Posted 13 years ago on Thursday December 16, 2010 | Permalink
  4. @vnagy There aren't any configuration options for WordPress email options. There is simply a function call that PHP can use to send mail that is built into WordPress (wp_mail()) and that is what we use to send email. It in turn just uses PHP sendmail.

    Posted 13 years ago on Thursday December 16, 2010 | Permalink
  5. Hello, I'm eager to see what happened I would like to get this going soon or later. I'm playing around with it today too but I can't get it to work. I'm pasting the Permalink to this post; http://forum.gravityhelp.com/topic/unable-to-make-gravity-work#post-14530

    regards
    Vic expertpainter@Gmail.com

    Posted 13 years ago on Thursday December 16, 2010 | Permalink
  6. Already replied via email with details, you need to setup SMTP properly as I mentioned in the email.

    Posted 13 years ago on Thursday December 16, 2010 | Permalink