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Unable to process form.

  1. HELP! Why is this happening...

    https://tia.infusionsoft.com/AddForms/processFormSecure.jsp
    Unable to process form.

    Posted 11 years ago on Thursday April 4, 2013 | Permalink
  2. David Peralty

    We don't use JSP files so this isn't a Gravity Forms error.

    Posted 11 years ago on Thursday April 4, 2013 | Permalink
  3. Is this an infusionsoft setting?

    Posted 11 years ago on Thursday April 4, 2013 | Permalink
  4. David Peralty

    Can you give me more information on what you are doing? We don't have an infusionsoft add-on, so if you are using Gravity Forms, and submitting details to infusionsoft, you'll need to contact the developer of that add-on.

    Posted 11 years ago on Thursday April 4, 2013 | Permalink
  5. http://wordpress.org/extend/plugins/infusionsoft/

    Posted 11 years ago on Thursday April 4, 2013 | Permalink
  6. http://www.insuranceclaimrecoverysupport.com/contact-us/

    Posted 11 years ago on Thursday April 4, 2013 | Permalink
  7. David Peralty

    Support for that add-on is done here - http://wordpress.org/support/plugin/infusionsoft

    Posted 11 years ago on Thursday April 4, 2013 | Permalink
  8. I know. Been there done that.

    I just stripped out all the code on the page and just inserted the GravityForm.

    Now I have a new error message....

    Admin-only Form Debugging

    Array
    (
        [Form Entry Data] => Array
            (
                [id] => 17
                [form_id] => 2
                [date_created] => 2013-04-04 15:49:49
                [is_starred] => 0
                [is_read] => 0
                [ip] => 70.114.175.251
                [source_url] => http://www.insuranceclaimrecoverysupport.com/contact-us/
                [post_id] =>
                [currency] => USD
                [payment_status] =>
                [payment_date] =>
                [transaction_id] =>
                [payment_amount] =>
                [is_fulfilled] =>
                [created_by] => 1
                [transaction_type] =>
                [user_agent] => Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
                [status] => active
                [1.3] => Scott
                [1.6] => Friedson
                [8.1] => 412 Hazeltine Drive
                [8.3] => Lakeway
                [8.4] => TX
                [8.5] => 78734
                [2] => (512)904-9900
                [3] => scott@insuranceclaimrecoverysupport.com
                [7.1] => Free Consultation
                [8.2] =>
                [8.6] =>
                [7.2] =>
                [7.3] =>
                [7.4] =>
                [7.5] =>
                [7.6] =>
                [6] =>
                [5] =>
            )
    
        [Infusionsoft Feed Meta Data] => Array
            (
                [id] => 1
                [form_id] => 2
                [is_active] => 1
                [meta] => Array
                    (
                        [contact_object_name] =>
                        [field_map] => Array
                            (
                                [Address1Type] => 8.1
                                [Address2Street2] => 8.2
                                [City] => 8.3
                                [DateCreated] => date_created
                                [Email] => 3
                                [FirstName] => 1.3
                                [LastName] => 1.6
                                [Phone1] => 2
                                [PostalCode] => 8.5
                                [State] => 8.4
                                [_QuestionsComments] => 6
                                [groupId] => Array
                                    (
                                        [0] => 371
                                        [1] => 635
                                        [2] => 733
                                        [3] => 897
                                        [4] => 915
                                        [5] => 919
                                        [6] => 921
                                    )
    
                            )
    
                        [optin_enabled] =>
                        [optin_field_id] =>
                        [optin_operator] =>
                        [optin_value] =>
                        [tag_optin_enabled] => 1
                        [tag_optin_field_id] => Array
                            (
                                [0] => 7
                                [1] => 7
                                [2] => 7
                                [3] => 7
                                [4] => 7
                                [5] => 7
                            )
    
                        [tag_optin_operator] => Array
                            (
                                [0] => is
                                [1] => is
                                [2] => is
                                [3] => is
                                [4] => is
                                [5] => is
                            )
    
                        [tag_optin_tags] => Array
                            (
                                [0] => Array
                                    (
                                        [0] => 371
                                    )
    
                                [1] => Array
                                    (
                                        [0] => 915
                                    )
    
                                [2] => Array
                                    (
                                        [0] => 733
                                    )
    
                                [3] => Array
                                    (
                                        [0] => 919
                                    )
    
                                [4] => Array
                                    (
                                        [0] => 921
                                    )
    
                                [5] => Array
                                    (
                                        [0] => 897
                                    )
    
                            )
    
                        [tag_optin_value] => Array
                            (
                                [0] => Free Consultation
                                [1] => Free Building Inspection
                                [2] => To Refer A Claim
                                [3] => Public Adjuster Contract for Services
                                [4] => Appraisal Contract for Services
                                [5] => Attend Free Webinar
                            )
    
                    )
    
            )
    
        [Infusionsoft Posted Merge Data] => Array
            (
                [Address1Type] => 412 Hazeltine Drive
                [Address2Street2] =>
                [City] => Lakeway
                [DateCreated] => 2013-04-04 15:49:49
                [Email] => scott@insuranceclaimrecoverysupport.com
                [FirstName] => Scott
                [LastName] => Friedson
                [Phone1] => (512)904-9900
                [PostalCode] => 78734
                [State] => TX
                [_QuestionsComments] =>
                [groupId] => Array
                    (
                        [0] => 371
                        [1] => 635
                        [2] => 733
                        [3] => 897
                        [4] => 915
                        [5] => 919
                        [6] => 921
                    )
    
            )
    
        [Posted Data ($_POST)] => Array
            (
                [input_1_3] => Scott
                [input_1_6] => Friedson
                [input_8_1] => 412 Hazeltine Drive
                [input_8_2] =>
                [input_8_3] => Lakeway
                [input_8_4] => TX
                [input_8_5] => 78734
                [input_8_6] =>
                [input_2] => 512-904-9900
                [input_3] => scott@insuranceclaimrecoverysupport.com
                [input_7_1] => Free Consultation
                [input_6] =>
                [is_submit_2] => 1
                [gform_submit] => 2
                [gform_unique_id] => 515da1124ea44
                [state_2] => YToyOntpOjA7czo2OiJhOjA6e30iO2k6MTtzOjMyOiIxNjdjZGY2MzJkOWEzNzQxNTA0MTg0M2I1ZTE5ZWJmMCI7fQ==
                [gform_target_page_number_2] => 0
                [gform_source_page_number_2] => 1
                [gform_field_values] =>
            )
    
        [Contact ID] => 93034
        [Adding Tags] => Array
            (
                [0] => Array
                    (
                        [Conditional Field ID] => 7
                        [Entry Field Value] => Array
                            (
                                [7.1] => Free Consultation
                                [7.2] =>
                                [7.3] =>
                                [7.4] =>
                                [7.5] =>
                                [7.6] =>
                            )
    
                        [Comparison Type] => is
                        [Conditional Field Comparison] => Free Consultation
                        [Added] => Yes: added
                        [Tags] => Array
                            (
                                [0] => 371
                            )
    
                    )
    
                [1] => Array
                    (
                        [Conditional Field ID] => 7
                        [Entry Field Value] => Array
                            (
                                [7.1] => Free Consultation
                                [7.2] =>
                                [7.3] =>
                                [7.4] =>
                                [7.5] =>
                                [7.6] =>
                            )
    
                        [Comparison Type] => is
                        [Conditional Field Comparison] => Free Building Inspection
                        [Added] => No: the comparison did not match
                        [Tags] => Array
                            (
                                [0] => 915
                            )
    
                    )
    
                [2] => Array
                    (
                        [Conditional Field ID] => 7
                        [Entry Field Value] => Array
                            (
                                [7.1] => Free Consultation
                                [7.2] =>
                                [7.3] =>
                                [7.4] =>
                                [7.5] =>
                                [7.6] =>
                            )
    
                        [Comparison Type] => is
                        [Conditional Field Comparison] => To Refer A Claim
                        [Added] => No: the comparison did not match
                        [Tags] => Array
                            (
                                [0] => 733
                            )
    
                    )
    
                [3] => Array
                    (
                        [Conditional Field ID] => 7
                        [Entry Field Value] => Array
                            (
                                [7.1] => Free Consultation
                                [7.2] =>
                                [7.3] =>
                                [7.4] =>
                                [7.5] =>
                                [7.6] =>
                            )
    
                        [Comparison Type] => is
                        [Conditional Field Comparison] => Public Adjuster Contract for Services
                        [Added] => No: the comparison did not match
                        [Tags] => Array
                            (
                                [0] => 919
                            )
    
                    )
    
                [4] => Array
                    (
                        [Conditional Field ID] => 7
                        [Entry Field Value] => Array
                            (
                                [7.1] => Free Consultation
                                [7.2] =>
                                [7.3] =>
                                [7.4] =>
                                [7.5] =>
                                [7.6] =>
                            )
    
                        [Comparison Type] => is
                        [Conditional Field Comparison] => Appraisal Contract for Services
                        [Added] => No: the comparison did not match
                        [Tags] => Array
                            (
                                [0] => 921
                            )
    
                    )
    
                [5] => Array
                    (
                        [Conditional Field ID] => 7
                        [Entry Field Value] => Array
                            (
                                [7.1] => Free Consultation
                                [7.2] =>
                                [7.3] =>
                                [7.4] =>
                                [7.5] =>
                                [7.6] =>
                            )
    
                        [Comparison Type] => is
                        [Conditional Field Comparison] => Attend Free Webinar
                        [Added] => No: the comparison did not match
                        [Tags] => Array
                            (
                                [0] => 897
                            )
    
                    )
    
                [6] => Array
                    (
                        [Non-Conditional Tags] => Array
                            (
                                [0] => 371
                                [1] => 635
                                [2] => 733
                                [3] => 897
                                [4] => 915
                                [5] => 919
                                [6] => 921
                            )
    
                    )
    
            )
    
    )
    Posted 11 years ago on Thursday April 4, 2013 | Permalink
  9. I fixed it

    Posted 11 years ago on Thursday April 4, 2013 | Permalink
  10. David Peralty

    Glad you were able to figure it out. Sorry I couldn't be of more help.

    Posted 11 years ago on Thursday April 4, 2013 | Permalink
  11. How do I send an email automatically after someone fills out a Gravity Form?

    Posted 11 years ago on Thursday April 4, 2013 | Permalink
  12. David Peralty

    You would want to set-up Notifications.

    Posted 11 years ago on Thursday April 4, 2013 | Permalink

This topic has been resolved and has been closed to new replies.