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Unable to process form.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. friedson
    Member

    HELP! Why is this happening...

    https://tia.infusionsoft.com/AddForms/processFormSecure.jsp
    Unable to process form.

    Posted 12 years ago on Thursday April 4, 2013 | Permalink

  2. David Peralty

    We don't use JSP files so this isn't a Gravity Forms error.

    Posted 12 years ago on Thursday April 4, 2013 | Permalink

  3. friedson
    Member

    Is this an infusionsoft setting?

    Posted 12 years ago on Thursday April 4, 2013 | Permalink

  4. David Peralty

    Can you give me more information on what you are doing? We don't have an infusionsoft add-on, so if you are using Gravity Forms, and submitting details to infusionsoft, you'll need to contact the developer of that add-on.

    Posted 12 years ago on Thursday April 4, 2013 | Permalink

  5. friedson
    Member

    http://wordpress.org/extend/plugins/infusionsoft/

    Posted 12 years ago on Thursday April 4, 2013 | Permalink

  6. friedson
    Member

    http://www.insuranceclaimrecoverysupport.com/contact-us/

    Posted 12 years ago on Thursday April 4, 2013 | Permalink

  7. David Peralty

    Support for that add-on is done here - http://wordpress.org/support/plugin/infusionsoft

    Posted 12 years ago on Thursday April 4, 2013 | Permalink

  8. friedson
    Member

    I know. Been there done that.

    I just stripped out all the code on the page and just inserted the GravityForm.

    Now I have a new error message....

    Admin-only Form Debugging

    Array
(
    [Form Entry Data] => Array
        (
            [id] => 17
            [form_id] => 2
            [date_created] => 2013-04-04 15:49:49
            [is_starred] => 0
            [is_read] => 0
            [ip] => 70.114.175.251
            [source_url] => http://www.insuranceclaimrecoverysupport.com/contact-us/
            [post_id] =>
            [currency] => USD
            [payment_status] =>
            [payment_date] =>
            [transaction_id] =>
            [payment_amount] =>
            [is_fulfilled] =>
            [created_by] => 1
            [transaction_type] =>
            [user_agent] => Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
            [status] => active
            [1.3] => Scott
            [1.6] => Friedson
            [8.1] => 412 Hazeltine Drive
            [8.3] => Lakeway
            [8.4] => TX
            [8.5] => 78734
            [2] => (512)904-9900
            [3] => .com
            [7.1] => Free Consultation
            [8.2] =>
            [8.6] =>
            [7.2] =>
            [7.3] =>
            [7.4] =>
            [7.5] =>
            [7.6] =>
            [6] =>
            [5] =>
        )

    [Infusionsoft Feed Meta Data] => Array
        (
            [id] => 1
            [form_id] => 2
            [is_active] => 1
            [meta] => Array
                (
                    [contact_object_name] =>
                    [field_map] => Array
                        (
                            [Address1Type] => 8.1
                            [Address2Street2] => 8.2
                            [City] => 8.3
                            [DateCreated] => date_created
                            [Email] => 3
                            [FirstName] => 1.3
                            [LastName] => 1.6
                            [Phone1] => 2
                            [PostalCode] => 8.5
                            [State] => 8.4
                            [_QuestionsComments] => 6
                            [groupId] => Array
                                (
                                    [0] => 371
                                    [1] => 635
                                    [2] => 733
                                    [3] => 897
                                    [4] => 915
                                    [5] => 919
                                    [6] => 921
                                )

                        )

                    [optin_enabled] =>
                    [optin_field_id] =>
                    [optin_operator] =>
                    [optin_value] =>
                    [tag_optin_enabled] => 1
                    [tag_optin_field_id] => Array
                        (
                            [0] => 7
                            [1] => 7
                            [2] => 7
                            [3] => 7
                            [4] => 7
                            [5] => 7
                        )

                    [tag_optin_operator] => Array
                        (
                            [0] => is
                            [1] => is
                            [2] => is
                            [3] => is
                            [4] => is
                            [5] => is
                        )

                    [tag_optin_tags] => Array
                        (
                            [0] => Array
                                (
                                    [0] => 371
                                )

                            [1] => Array
                                (
                                    [0] => 915
                                )

                            [2] => Array
                                (
                                    [0] => 733
                                )

                            [3] => Array
                                (
                                    [0] => 919
                                )

                            [4] => Array
                                (
                                    [0] => 921
                                )

                            [5] => Array
                                (
                                    [0] => 897
                                )

                        )

                    [tag_optin_value] => Array
                        (
                            [0] => Free Consultation
                            [1] => Free Building Inspection
                            [2] => To Refer A Claim
                            [3] => Public Adjuster Contract for Services
                            [4] => Appraisal Contract for Services
                            [5] => Attend Free Webinar
                        )

                )

        )

    [Infusionsoft Posted Merge Data] => Array
        (
            [Address1Type] => 412 Hazeltine Drive
            [Address2Street2] =>
            [City] => Lakeway
            [DateCreated] => 2013-04-04 15:49:49
            [Email] => .com
            [FirstName] => Scott
            [LastName] => Friedson
            [Phone1] => (512)904-9900
            [PostalCode] => 78734
            [State] => TX
            [_QuestionsComments] =>
            [groupId] => Array
                (
                    [0] => 371
                    [1] => 635
                    [2] => 733
                    [3] => 897
                    [4] => 915
                    [5] => 919
                    [6] => 921
                )

        )

    [Posted Data ($_POST)] => Array
        (
            [input_1_3] => Scott
            [input_1_6] => Friedson
            [input_8_1] => 412 Hazeltine Drive
            [input_8_2] =>
            [input_8_3] => Lakeway
            [input_8_4] => TX
            [input_8_5] => 78734
            [input_8_6] =>
            [input_2] => 512-904-9900
            [input_3] => .com
            [input_7_1] => Free Consultation
            [input_6] =>
            [is_submit_2] => 1
            [gform_submit] => 2
            [gform_unique_id] => 515da1124ea44
            [state_2] => YToyOntpOjA7czo2OiJhOjA6e30iO2k6MTtzOjMyOiIxNjdjZGY2MzJkOWEzNzQxNTA0MTg0M2I1ZTE5ZWJmMCI7fQ==
            [gform_target_page_number_2] => 0
            [gform_source_page_number_2] => 1
            [gform_field_values] =>
        )

    [Contact ID] => 93034
    [Adding Tags] => Array
        (
            [0] => Array
                (
                    [Conditional Field ID] => 7
                    [Entry Field Value] => Array
                        (
                            [7.1] => Free Consultation
                            [7.2] =>
                            [7.3] =>
                            [7.4] =>
                            [7.5] =>
                            [7.6] =>
                        )

                    [Comparison Type] => is
                    [Conditional Field Comparison] => Free Consultation
                    [Added] => Yes: added
                    [Tags] => Array
                        (
                            [0] => 371
                        )

                )

            [1] => Array
                (
                    [Conditional Field ID] => 7
                    [Entry Field Value] => Array
                        (
                            [7.1] => Free Consultation
                            [7.2] =>
                            [7.3] =>
                            [7.4] =>
                            [7.5] =>
                            [7.6] =>
                        )

                    [Comparison Type] => is
                    [Conditional Field Comparison] => Free Building Inspection
                    [Added] => No: the comparison did not match
                    [Tags] => Array
                        (
                            [0] => 915
                        )

                )

            [2] => Array
                (
                    [Conditional Field ID] => 7
                    [Entry Field Value] => Array
                        (
                            [7.1] => Free Consultation
                            [7.2] =>
                            [7.3] =>
                            [7.4] =>
                            [7.5] =>
                            [7.6] =>
                        )

                    [Comparison Type] => is
                    [Conditional Field Comparison] => To Refer A Claim
                    [Added] => No: the comparison did not match
                    [Tags] => Array
                        (
                            [0] => 733
                        )

                )

            [3] => Array
                (
                    [Conditional Field ID] => 7
                    [Entry Field Value] => Array
                        (
                            [7.1] => Free Consultation
                            [7.2] =>
                            [7.3] =>
                            [7.4] =>
                            [7.5] =>
                            [7.6] =>
                        )

                    [Comparison Type] => is
                    [Conditional Field Comparison] => Public Adjuster Contract for Services
                    [Added] => No: the comparison did not match
                    [Tags] => Array
                        (
                            [0] => 919
                        )

                )

            [4] => Array
                (
                    [Conditional Field ID] => 7
                    [Entry Field Value] => Array
                        (
                            [7.1] => Free Consultation
                            [7.2] =>
                            [7.3] =>
                            [7.4] =>
                            [7.5] =>
                            [7.6] =>
                        )

                    [Comparison Type] => is
                    [Conditional Field Comparison] => Appraisal Contract for Services
                    [Added] => No: the comparison did not match
                    [Tags] => Array
                        (
                            [0] => 921
                        )

                )

            [5] => Array
                (
                    [Conditional Field ID] => 7
                    [Entry Field Value] => Array
                        (
                            [7.1] => Free Consultation
                            [7.2] =>
                            [7.3] =>
                            [7.4] =>
                            [7.5] =>
                            [7.6] =>
                        )

                    [Comparison Type] => is
                    [Conditional Field Comparison] => Attend Free Webinar
                    [Added] => No: the comparison did not match
                    [Tags] => Array
                        (
                            [0] => 897
                        )

                )

            [6] => Array
                (
                    [Non-Conditional Tags] => Array
                        (
                            [0] => 371
                            [1] => 635
                            [2] => 733
                            [3] => 897
                            [4] => 915
                            [5] => 919
                            [6] => 921
                        )

                )

        )

)
    Copy
    Posted 12 years ago on Thursday April 4, 2013 | Permalink

  9. friedson
    Member

    I fixed it

    Posted 12 years ago on Thursday April 4, 2013 | Permalink

  10. David Peralty

    Glad you were able to figure it out. Sorry I couldn't be of more help.

    Posted 12 years ago on Thursday April 4, 2013 | Permalink

  11. friedson
    Member

    How do I send an email automatically after someone fills out a Gravity Form?

    Posted 12 years ago on Thursday April 4, 2013 | Permalink

  12. David Peralty

    You would want to set-up Notifications.

    Posted 12 years ago on Thursday April 4, 2013 | Permalink

This topic has been resolved and has been closed to new replies.