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Uncaught Reference Error - jQuery is not defined - Advice needed?

  1. Hello,

    I am using the most recent version of GF and WP with a premium theme called Dynamix.

    I am getting the above referenced error. Here is a screenshot of what I am seeing although I don't know what it really means.

    The site is wiseglobaltraining.com

    https://s3.amazonaws.com/forum_pics/sam.jpg

    Can somebody give me a little direction to get this addressed?

    Posted 11 years ago on Thursday August 2, 2012 | Permalink
  2. The URL is helpful to see the actual error:

    Timestamp: 8/2/2012 5:47:06 AM
    Error: ReferenceError: jQuery is not defined
    Source File: http://wiseglobaltraining.com/
    Line: 747

    You will have to contact your theme provider. jQuery is being included in a non-standard manner and it appears to be conflicting with what Gravity Forms needs. To test this, you can activate the Twenty Eleven theme and see if your form works. If it does, or if the form works properly in preview mode, the issue is with the theme. Please contact that provider and see what assistance they can provide. Thank you.

    Posted 11 years ago on Thursday August 2, 2012 | Permalink