PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Uncaught ReferenceError: Inches is not defined

  1. I'm getting some very strange jQuery errors on my form running GF Version 1.6.4.2 and WP version 3.4.1 :

    http://per4max.mlbwebdesign.net/sport-chairs/thunder/online-order-form/

    Here are the errors:

    Uncaught ReferenceError: Inches is not defined
    Uncaught ReferenceError: gf_apply_rules is not defined
    Uncaught ReferenceError: gf_apply_rules is not defined
    Uncaught ReferenceError: gf_apply_rules is not defined

    I know it's not a plugin or theme issue because I get the same errors when I view the form in preview mode.

    Any ideas?

    Posted 11 years ago on Friday June 29, 2012 | Permalink
  2. David Peralty

    Can you upgrade to the latest version of Gravity Forms, and then try the following please:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Also have you created any special functions in your functions.php file?

    Posted 11 years ago on Friday June 29, 2012 | Permalink
  3. Yes I have some special functions in the functions.php file but when I switch to 2012 theme and disable all plugins I still get the same errors. Any other suggestions?

    Posted 11 years ago on Tuesday July 3, 2012 | Permalink
  4. David Peralty

    Can you send a WordPress admin user/pass to me at peralty@gravityforms.com so I can take a look around?

    Posted 11 years ago on Tuesday July 3, 2012 | Permalink
  5. David,

    I tried to email you at peralty@gravityforms.com but the email keeps coming back "Delivery Status Failure"?

    Posted 11 years ago on Tuesday July 3, 2012 | Permalink
  6. It should be peralty@rocketgenius.com

    Posted 11 years ago on Tuesday July 3, 2012 | Permalink
  7. David Peralty

    I sometimes think I should alias that other e-mail address because that isn't the first time I've made that mistake. I'll be taking a look at your issue in a moment matt.

    Posted 11 years ago on Tuesday July 3, 2012 | Permalink
  8. David Peralty

    You can not use words in the maximum characters field. Only numbers. You have the word Inches in one (or more) and that's what is causing the error.

    Posted 11 years ago on Tuesday July 3, 2012 | Permalink