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Unchosen Product shows '1' in email notification

  1. I have a form set up with 30 'products' all at $0, then each has 1-3 options with a price attached to each option. So essentially, a buyer chooses a product based on an option. the 'product' item itself is hidden, with the options referencing it.

    The problem is that in the email notification, it shows 1 beside each product, even if it wasn't picked. I'm assuming this is because the product exists and since I don't have a quantity with it, it chooses 1.
    We then have to just see the line item total to determine which product was actually ordered.

    Is there a way around this? It just makes for a confusing form for when the order comes in.


    Posted 9 years ago on Tuesday July 2, 2013 | Permalink
  2. Richard Vav

    If you still require assistance with this please open a new support ticket or a priority support ticket if you are a developer license holder. Thank you.

    Posted 8 years ago on Friday July 26, 2013 | Permalink

This topic has been resolved and has been closed to new replies.