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Unique email requirement blocks unused addresses

Gravity Support Forums » Plugin Support » Gravity Forms

  1. cdutoit
    Member

    I have a form and enabled "No duplicates" on the email address field. However, this now blocks some email addresses that are unique and after searching the entries those addresses are NOT found in the form entries, so they should not be blocked.

    Using Gravity Forms 1.7.6 and Wordpress 3.5.2.

    The form in question has about 5430 entries containing unique email addresses.

    Do you know what can cause this problem?

    Posted 11 years ago on Wednesday July 10, 2013 | Permalink

  2. Rob Harrell
    Member

    Do you have any entries in the trash folder of the entries for this form?

    Posted 11 years ago on Wednesday July 10, 2013 | Permalink

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