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Upgrade failed to link with original key

Gravity Support Forums » Plugin Support » Gravity Forms

  1. firebone
    Member

    Saw a similar post on this we experienced the same issue trying to upgrade via Wordpress.

    Here is our PayPal transaction ID: 7YY82378MS1562004

    Posted 13 years ago on Monday September 26, 2011 | Permalink

  2. Carl Hancock
    Administrator

    How did you upgrade? We haven't tracked down how users have been able to do this. This happens when you upgrade without a license key being passed. When you upgraded, where did you do it from? The Settings page? The Plugins list page? The My Account page on the support site? Can you provide additional details?

    Posted 13 years ago on Monday September 26, 2011 | Permalink