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Upgrading to 1.7.2 from 1.6, forms lost!

  1. Hello,

    I am currently running the latest wordpress on WPEngine - upgrading GForms from 1.6.12 to 1.7.2 results in all of my forms no longer appearing on my website.

    They are still available in the admin panel - was there a change in the base URL or something? I've had to revert for now.

    The message that shows up is along the lines of ' Oops! Looks like your form is unavailable...'

    For reference, my forms are located at http://www.sequoiawaste.com/opportunities

    Thanks,

    Charlie

    Posted 6 years ago on Wednesday May 15, 2013 | Permalink
  2. Richard Vav
    Administrator

    Hi Charlie,

    It is difficult to say for sure why your forms failed to appear on the front end without seeing it in that state, however there are couple of issues you should also investigate which are probably down to how your theme is constructed.

    You are loading two copies of jQuery the first I presume by your theme is version 1.7.2 from Google, the second and correct version is the copy included with wordpress 1.8.3 and is most likely being loaded by a plugin such as Gravity Forms. Loading multiple versions of jQuery is bad and can cause numerous problems.

    <script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.min.js"></script>

    For some reason a number of stylesheets are being loaded in the footer, stylesheets always belong in the header, there are also some javascript files being loaded in the footer but depending on the script they usually can be loaded in the footer.

    There is also a javascript error being reported

    Uncaught TypeError: Object [object Object] has no method 'tipsy'

    You should probably test for a theme/plugin conflict by following the advice at http://rkt.gs/testing

    Regards,
    Richard
    --
    Just another member of the community helping out where I can

    Posted 6 years ago on Wednesday May 15, 2013 | Permalink