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Upload doesn't work on IE and Firefox

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Dahlia
    Member

    I just purchased your plugin. I downloaded and saved the zip file in my download directory. I see the code in the zip directory.

    But when I go to add the plugin, then upload, then click on the gravityforms_1.4.4.zip directory (with gravityforms subdirectory, with css, images etc), nothing uploads.

    Can you assist me?

    Thanks
    Dahlia Benaroya
    646-483-3427

    Posted 14 years ago on Friday November 12, 2010 | Permalink

  2. Kevin Flahaut
    Administrator

    If you're using the built in plugin uploader, you have to upload the unzipped zip file, not the uncompressed directory.

    If you downloaded the zip file and it uncompressed automatically, it's a browser setting and you should be able to turn that off in the browser preferences.

    Posted 14 years ago on Friday November 12, 2010 | Permalink

  3. Dahlia
    Member

    Thanks. I never received an email with the license number. How can I get the license number?

    Posted 14 years ago on Friday November 12, 2010 | Permalink

  4. Dahlia
    Member

    Please ignore previous reply. The email finally came through so I have it. The product looks great. Thanks.

    Posted 14 years ago on Friday November 12, 2010 | Permalink