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Uploaded Files with Incorrect Links when using encoding in filename

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Manu
    Member

    I have a form created in Gravity Forms with a file upload for a CV. Most of the time this works great, and I can click on the link in the backend or in the notification email to download the file. For some files that are uploaded with encoding for spaces, the link takes me to a filepath like follows:

    eg. website.com/wp-content/uploads/gravity_forms/1-31a61026fe30a7630418b37f2537a40b/2012/07/Ali%2520Hadi%2520resume%5B1%5D11.doc

    However this returns a 404 error.

    When I navigate to the file in an FTP browser, I can verify the filename is Ali%2520Hadi%2520resume%5B1%5D11.doc which matches the filename in the URL, however when I grab the path to the file from my FTP browser, I get:

    website.com/wp-content/uploads/gravity_forms/1-31a61026fe30a7630418b37f2537a40b/2012/07/Ali%252520Hadi%252520resume%255B1%255D11.doc

    Notice the extra 25 in 2520 to make it 252520. This link actually works, however Gravity Forms isn't using this link.

    Is this a bug with a system or something that can be easily corrected with an .htaccess file?

    Posted 11 years ago on Tuesday July 17, 2012 | Permalink

  2. Rob Harrell
    Member

    Interestingly enough another user posted earlier with a similar issue:
    http://www.gravityhelp.com/forums/topic/file-upload-saving-special-characters-as-urlencoded#post-66678

    However, as you'll see in my post - I had a different result. I'm thinking this is a host setting of some kind.

    Update - looks like the other user was running an old WP install - are you running the most current versions of WP and GF?

    Posted 11 years ago on Tuesday July 17, 2012 | Permalink

  3. Manu
    Member

    Both my Wordpress and Gravity Forms are using the latest version.

    Do you have any idea what host setting could be causing this? Something in the php.ini or apache.conf?

    Posted 11 years ago on Monday July 23, 2012 | Permalink

  4. David Peralty

    Yeah, something is re-encoding URLs, but I'm not sure where to point you currently. You might want to talk to your web host and see if he has something turned on regarding URL encoding.

    Posted 11 years ago on Monday July 23, 2012 | Permalink

  5. tropixel
    Member

    @Manu Did you ever solve this issue? I'm currently experiencing this on a WAMP setup.

    Posted 11 years ago on Monday January 21, 2013 | Permalink

  6. Chris Hajer
    Key Master

    @tropixel, you already added to a topic here with the same question and more information:

    http://www.gravityhelp.com/forums/topic/attachement-file-with-accent#post-124767

    So I will close this topic so we don't duplicate any effort.

    Posted 11 years ago on Monday January 28, 2013 | Permalink

This topic has been resolved and has been closed to new replies.