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Uploaded work is mixing up

  1. Hey all, I use an upload form where users can submit artwork which is published as a post on my website. Since a few days Gravity Forms is mixing up artwork and it doesn't make any sense. I haven't changed anything in the code, otherwise updated the last plugin update. Are there more problems know with the same issue? It is very annoying and people don't like if their work is mixed up :) I currently disabled the automatisc publish option and changed it to pending review so I can check things before publication. Hope to hear from you!

    Posted 7 years ago on Wednesday May 1, 2013 | Permalink
  2. David Peralty
    Administrator

    Can you give us some specifics on how it is messing things up please?

    Posted 7 years ago on Wednesday May 1, 2013 | Permalink
  3. Hey David, with pleasure. Thanks!

    I use 10 File Upload fields named Image 1 to 10. I merge these image in a Post Body like this: http://pastie.org/7748108. Also got some code in my functions.php which handles file size check etc like this: http://pastie.org/7748124. Form ID 19 allows 10 images max per upload and here it goes randomly wrong. Form ID 20 let people upload 1 images and also goes wrong.

    Example what goes wrong: I have people uploading work with max 10 images per submission. The conformation mail and post created by Gravity is showing mixed up images. It is really easy to see because one person uploaded photographs and it shows 3 illustrations in the post. That's not right :) Another strange thing is if I look at the file names, they all match the file name format and can't see anything weird in that, it looks like it is only messing up the actual images itself. And to make it complete, it is not happening all the time, just randomly things screw up. The uploaded original filename is 225012_213310422031777_8062927_n.jpg, and the file which got mixed up with is 946985_538313472874320_193172796_n.jpg. Both files look the same, can't figure out what it original image looked like. Maybe some process which handles the copying hangs?

    I always cleanup entries on a regular base to keep my server clean and if an image name already exists, it changes the name like Wordpress does, so I don't see any problem here.

    Hope this input helps.

    Posted 7 years ago on Wednesday May 1, 2013 | Permalink
  4. David Peralty
    Administrator

    Can you try the following steps please to confirm this isn't a conflict with something else? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Also, can you remove your script that checks file size and test again?

    Are you using WordPress 3.5 and Gravity Forms 1.7?

    Posted 7 years ago on Wednesday May 1, 2013 | Permalink
  5. Will do but will take some time. I can't just disable all plugins on my website, because I need them.

    Running Wordpress 3.5 and Gravity Forms 1.7 indeed.

    Posted 7 years ago on Wednesday May 1, 2013 | Permalink
  6. David Peralty
    Administrator

    Let me know if that helps isolate it. I haven't heard of anyone else having this exact issue, so I'm hesitant to have our developers look for something that might not be "just" Gravity Forms in nature.

    Posted 7 years ago on Wednesday May 1, 2013 | Permalink
  7. Seems like everything is stable again. I changed the direct Publishing mode to Pending draft to keep an eye on the incoming works. Removed all entries from my forms and checked if all uploaded work was cleaned by FTP. I noticed yesterday some weird files with strange filenames and 0kb filesizes which where locked. Maybe that had something to do with my 'problem'. Putting everything on direct Publish mode again. Case closed, thanks for your input David. Best!

    Posted 7 years ago on Wednesday May 8, 2013 | Permalink
  8. David Peralty
    Administrator

    Let us know if anything else comes up. Glad it got all sorted.

    Posted 7 years ago on Saturday May 11, 2013 | Permalink
  9. Georgia
    Member

    I'm having a similar problem.

    Using different forms for students on a course to upload their work and then get it marked and sent back (using another form).

    Completely randomly, Gravity Forms screws this up. File "StudentA.doc" will link to Student B's work and so on. No idea why this is happening and I haven't changed anything in the code.

    Sometimes, the mixed up links are not even entries from the same form.

    Am at something of a loss. Please help.

    Posted 7 years ago on Sunday May 26, 2013 | Permalink