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Uploading issues with multiple fles

  1. All
    Member

    overview
    - have a form with 3 upload option fields
    - two files are being attempted to be uploaded 1 - pdf - 27.5MB 2- ppt -29.4MB

    Issue:
    - upload of previous files have not been an issue.
    - upload occurs then the form eventually refreshes. Instead of actually go to the confirmation screen the form reloads
    - no evidence of the file being uploaded through GF admin interface.
    - no confirmation email

    Any suggestions to address this issue?

    Posted 7 years ago on Tuesday September 4, 2012 | Permalink
  2. All
    Member

    Troubleshooting
    - used the wordpress media upload option which states max is 32MB
    - files upload just file with the media upload in wordpress.

    Posted 7 years ago on Tuesday September 4, 2012 | Permalink
  3. All
    Member

    Troubleshooting#2
    - changed php.ini to
    memory_limit = 50M
    post_max_size = 192M
    file_uploads = On
    upload_max_filesize = 192M
    -- this addressed the issue of the database not being updated with the information but also introduced the "FAILED (Temporary file could not be copied.)" issue.

    instead of the file being uploaded this error shows where the file supposes to be.

    Posted 7 years ago on Tuesday September 4, 2012 | Permalink
  4. Is there a timeout in your php.ini for max execution time? Maybe the process is running too long and failing that way?

    Posted 7 years ago on Wednesday September 5, 2012 | Permalink
  5. All
    Member

    in the php.ini the only thing in it is:
    memory_limit = 50M
    post_max_size = 192M
    file_uploads = On
    upload_max_filesize = 192M

    - also the wordpress media plugin now states 192MB

    troubleshooting #3
    - added: max_execution_time = 120 to php5.ini
    - added: upload_tmp_dir=/tmp/ to php5.ini
    - worked: uploading both files through the wordpress media upload interface
    - failed: uploading one at time by through the entries interfaced

    solution: making these changes resolved the issue.
    -add to php5.ini
    memory_limit = 50M
    post_max_size = 192M
    file_uploads = On
    upload_max_filesize = 192M
    max_execution_time = 120
    upload_tmp_dir=/tmp/

    Posted 7 years ago on Wednesday September 5, 2012 | Permalink
  6. Sounds like max_execution_time took care of it. Glad you were able to resolve the problem.

    Posted 7 years ago on Wednesday September 5, 2012 | Permalink

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