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Uploads not being emailed...

  1. Hi,

    On my quote form, I have a file upload section. The file correctly uploads (in WP Admin) when you view entries but the files are not sent as attachments.

    How can I send the file with the email as well?

    Thanks

    Posted 15 years ago on Sunday August 30, 2009 | Permalink
  2. File Uploads are not currently sent as an attachment with the notification email. They need to be accessed via the entry detail page. They should also send the url of the file in the email when you insert the form field variable for your file upload into your notification email.

    I just tested this, however, and it appears to be a bug that it is not outputting the full file upload url when you use the form field variable. I will put a bug report in for this and it will be resolved in the next release.

    However, file uploads are not currently planned to be included as a file attachment to notification emails. Only the path to the file will be available in the email as outlined above. We could add attachments in the future and I will add this to the feature list, but I can't guarantee when and if this will make it into a future version.

    Posted 15 years ago on Sunday August 30, 2009 | Permalink
  3. Just got confirmation that the file upload variable for notifications will be fixed in the next release. What this means is while it would attach the file to the email, it will allow you to include a link to the file in your notification email. Then you can either click on it to view the file or right click and save the file down to your machine.

    Posted 15 years ago on Monday August 31, 2009 | Permalink
  4. Thanks for the quick reply.

    The link will be more than sufficient as I can still access the file.

    For now (on a strictly temporary basis) I need to go to WP Admin to check for attachments.

    Do you have any timescale for the updated version?

    How will I download the updated version? The e-junkie email stated that the download link was active for 120 hours (from purchase) or 5 downloads (whichever came sooner).

    Thanks!

    Posted 15 years ago on Monday August 31, 2009 | Permalink
  5. I'll have a better timetable for the next release sometime this week once we see how development is going as this release is also adding some new features to the plugin. My guess is Version 1.1 will be released by the end of next week.

    You will be able to receive the new version via the automatic upgrade that is built into the plugin.

    We will also make the plugin available to download either by email or via a new page on the support site where you can download it.

    Posted 15 years ago on Monday August 31, 2009 | Permalink
  6. Thanks for your help Carl.

    I really appreciate the prompt, thorough attention you have given me considering how new this plugin is - well worth the $39!

    If you need a testimonial for the main site, let me know - here's what I've done with it:

    https://www.jamesmorrisondesign.com/contact/
    https://www.jamesmorrisondesign.com/get-a-quote/

    I would prefer an automated update through WP Admin, but a download is fine as well.

    Posted 15 years ago on Monday August 31, 2009 | Permalink
  7. Looks good James! Feel free to post a testimonial in the testimonial forum. I'm sure other people would love to hear how your experience with Gravity Forms (both with the plugin and support) has gone so far.

    Posted 15 years ago on Monday August 31, 2009 | Permalink
  8. I wanted to bump this thread. I have a form that has a file upload field and also have the notifications including that field in the email, but I do no receive any link in the email. I don't mind if it's not an attachment, but I would love for my client to not have to log into the WP Admin area to get the file...clicking a link would be great!

    What can I check to get this working?

    Posted 13 years ago on Monday January 10, 2011 | Permalink
  9. If you are using the {all_fields} token in your notification message body to output all the fields submitted, the link for file uploads should be included automatically IF a file was uploaded with that form.

    When you edit an entry containing a file upload in the Entries area, do you see the file uploaded linked there?

    Posted 13 years ago on Monday January 10, 2011 | Permalink
  10. I do and I can click/download it. I've tested this a few times. I also have 'disable auto-formatting' turned on...would this possibly strip the HTML link out?

    Otherwise, I am not using the {all_fields} token, but I did manually insert the form field from the dropdown. Is that where the breakdown is? I'd rather not use {all_fields} since I do style the notification a certain way. If I use {all_fields} , doesn't it just spit out all the information in one giant unreadable block?

    I also notice there is {embed_url} and {entry_url}, do I need to include those as well?

    Just so you know the case of which I am using this in, this is for a client that wants to have people apply for a job and upload a resume through the form:

    http://www.econesthomes.com/employment-opportunites/

    Thanks much Carl...still lovin' GF's!

    Posted 13 years ago on Tuesday January 11, 2011 | Permalink
  11. In order to see how you have this setup and test it myself I would need a WordPress admin login for the site experiencing the issue and would need to know which form it is. You can send this to me via our Contact Us form.

    Posted 13 years ago on Tuesday January 11, 2011 | Permalink
  12. The problem is the form field variable for your upload form was wrong in your Notification Message Body.

    You had this form field variable:

    {Resume':23}

    Which is incorrect. The correct form field variable is:

    {Attach your Resume' here::19}

    What this probably means is you setup your Notification message body, and then you most likely changed your form. If you change your form (and by change I mean remove or move a field), and you have a custom Notification message body, you need to also update your Notification because that impacts the variables and they aren't dynamic once you enter them into the Message Body.

    The safest thing to use is the All Fields variable. It looks like this:

    {all_fields}

    It automatically outputs a nice table of all the submitted form data so you don't have to do anything, and it's always up to date with any changes you make to your form because it is dynamic.

    Posted 13 years ago on Tuesday January 11, 2011 | Permalink

This topic has been resolved and has been closed to new replies.