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Urgent Help. Would like to send info privately

  1. Hello,

    I am having an issue with my form. I would like to send my website privately.

    Essentially the form is not loading when I enable conditional logic and I am seeing this error

    "TypeError: window.gf_form_conditional_logic is undefined" on line 21.

    Thank you.

    Posted 7 years ago on Wednesday December 19, 2012 | Permalink
  2. I am running WP 3.5 and GF 1.6.11.

    From what I can see jquery ( v1.8.2) is only being loaded once in the head section.

    Posted 7 years ago on Wednesday December 19, 2012 | Permalink
  3. David Peralty
    Administrator

    Before we get to your site information, can you try the following steps please?
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 7 years ago on Wednesday December 19, 2012 | Permalink
  4. I ran some test.

    The conditional logic works when I preview the form.
    The conditional logic works when I use the default theme.
    The conditional logic does not work when de-activating all other plugins.

    Posted 7 years ago on Wednesday December 19, 2012 | Permalink
  5. David Peralty
    Administrator

    If the conditional logic isn't working when your selected theme is active, then this means there is some sort of JS conflict or error. Can you check to make sure there aren't any other JS errors, and make sure JQuery and all Gravity Forms JS files are being called in your header?

    Posted 7 years ago on Wednesday December 19, 2012 | Permalink
  6. I am not seeing any JS errors in my console.

    The following JS are loaded in the head:

    jquery ( v1.8.2)
    gravityforms.js?ver=1.6.11
    conditional_logic.js?ver=1.6.11

    So when the page loads my form is hidden. If I set the form to display and then click on my radio button which is supposed to trigger some conditional logic I receive this error:

    "TypeError: window.gf_form_conditional_logic is undefined"

    Posted 7 years ago on Wednesday December 19, 2012 | Permalink
  7. David Peralty
    Administrator

    Can you send me a link to the form at peralty@rocketgenius.com

    Posted 7 years ago on Wednesday December 19, 2012 | Permalink