PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

User meta pre population in fields stopped working

  1. I have a form where I had been pre populating the fields for logged in users pulling data from the user meta table. it had been working just fine. Now, not so much. I'm just using these tags:

    {user:user_firstname}
    {user:user_lastname}

    etc. in the allow field to be populated dynamically parameters. Has something changed in how you implement this for it to stop working?

    THanks,

    Posted 11 years ago on Wednesday July 18, 2012 | Permalink
  2. Try: {user:first_name} and {user:last_name}

    http://www.gravityhelp.com/documentation/page/Merge_Tags

    Posted 11 years ago on Wednesday July 18, 2012 | Permalink
  3. Still no go. I had everything on this page pre populated and working great and then it stopped Very strange.

    http://www.reisresearch.com/product-forms/50-year-search-ac/

    I can send over login info if you need it to review. Thanks,

    Posted 11 years ago on Wednesday July 18, 2012 | Permalink
  4. Sure - rob@rocketgenius.com - please reference this post in your email.

    Posted 11 years ago on Wednesday July 18, 2012 | Permalink
  5. I am having the same problem. Also need the correct code for the address meta data.

    Can anyone help?

    Posted 11 years ago on Friday September 21, 2012 | Permalink
  6. Can you post a link to your form?

    Posted 11 years ago on Monday September 24, 2012 | Permalink
  7. User Registration: http://instasweep.com/registration

    Submit Photo: http://instasweep.com/photo-submit

    Two separate process/forms. Also have been corresponding with users on this thread:

    http://www.gravityhelp.com/forums/topic/need-advice-process-flow#post-76986

    Posted 11 years ago on Monday September 24, 2012 | Permalink
  8. You are using the default value option in the advanced tab of the field correct? If so, the "complex/advanced" fields don't support that (such as name/address). You have to use individual single line text inputs and use the default value on those to pre-populate with user-meta.

    Posted 11 years ago on Tuesday September 25, 2012 | Permalink

This topic has been resolved and has been closed to new replies.