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user not being registered after payment approval

  1. Hey hey gforms team!

    So I've been setting up a site using your paypal and user registration add-ons and I'm kind of stuck. I've got a user registration form that requires a payment in order to register.

    The form redirects to PayPal and seems to do everything correctly up to the point where the IPN kicks back through - when I view the entries, they all come back as Payment Status: Approved with the appropriate date, transaction ID, etc... - but I haven't been able to get it to successfully register the user after this.

    I've tried taking the PayPal feature off the form and filling it out that way, and it seems to register the user perfectly.

    Any clues or recommendations as to where I can start looking?

    Posted 10 years ago on Sunday April 10, 2011 | Permalink
  2. I am having this same issue!

    Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

    @polymathicmedia did you find a fix?

    Thamks!

    Posted 10 years ago on Thursday May 26, 2011 | Permalink
  3. @downsdesign Are you form Entries showing a status of Approved or are they showing a status of Processing?

    Posted 10 years ago on Friday May 27, 2011 | Permalink
  4. Carl they are showing as "Pending" now but although I logged into to our clients PayPal account and approved the payment the status remains at "..Pending"

    Thanks!

    Posted 10 years ago on Saturday May 28, 2011 | Permalink
  5. Hi Downsdesign,

    The User Registration Add-on when integrated with the PayPal add-on will not register the user until the payment has been successfully approved. This is like an issue with your PayPal configuration. Here is a related topic that provides some troubleshooting tips. Let me know if the issue persists:

    http://www.gravityhelp.com/forums/topic/user-registration-not-working-after-paypal-sandbox-payment#post-21194

    Posted 10 years ago on Monday May 30, 2011 | Permalink