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User Notification after redirect?

Gravity Support Forums » Plugin Support » Gravity Forms

  1. mveale
    Member

    Hi there,

    I am using gravity forms on a charity website where im accepting donations.
    The payment gateway is realex, so using a redirect and merge tags to pass the data to a page
    which then redirects the user to realex to make their payment, and then redirects them back to the site with a thank you message.

    I'd like to have a nice User Confirmation email, similar to how you would do this via paypal add-on, but only send the confirmation once payment has come through.

    So I'd like the thank you page to trigger the user confirmation and not just submitting the form...

    Is it possible to do this or is there some workaround that im not considering..?

    many thanks

    Posted 11 years ago on Thursday August 16, 2012 | Permalink

  2. Chris Hajer
    Key Master

    I don't think there is any way to do this in Gravity Forms. You could have logic in your page template, the one that the user is redirected to after their payment, that sends an email confirmation message. You would have to create the message yourself then call the function from your page template. It would not come from Gravity Forms.

    Posted 11 years ago on Thursday August 16, 2012 | Permalink

  3. mveale
    Member

    ah pity, but i figured as much.

    Posted 11 years ago on Thursday August 16, 2012 | Permalink

  4. Chris Hajer
    Key Master

    It won't be too difficult, but the functionality won't come from Gravity Forms. As soon as you've sent the visitor to Realex to complete the transaction, Gravity Forms is done with them.

    Posted 11 years ago on Thursday August 16, 2012 | Permalink