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User notification doesn't work.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. mrherrie
    Member

    Hi,

    It seems my user notification doesn't work. I'm using a specified mailadress from the garvityform to send the user notifaction. I'm also using routing for admin notication and it works fine.

    Posted 11 years ago on Monday August 6, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Gravity Forms passes all email to the wp_mail() WordPress function. From there, it's up to your server to deliver it down the road. There are a lot of pitfalls on the way, but they're mostly out of the hands of Gravity Forms.

    Please try installing an SMTP plugin from the WordPress repository. After you configure it, it will make email delivery from your server more reliable. You can find a couple of popular plugins here:

    http://wordpress.org/extend/plugins/configure-smtp/

    http://wordpress.org/extend/plugins/wp-mail-smtp/

    Please let us know how it goes.

    Posted 11 years ago on Monday August 6, 2012 | Permalink