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User Registration add on - User Meta extra fields not saving data

Gravity Support Forums » Plugin Support » Gravity Forms

  1. alicia
    Member

    Hi, I am trying to add some extra fields to the wp users through User Meta / add custom, but once I press update the new fields disappear. Everything else is working great (users are being added, form validated, etc) and it has saved my life for a tight deadline, but I can't work this one out.

    Posted 13 years ago on Saturday February 26, 2011 | Permalink

  2. David Smith
    Member

    To confirm, you are unable to add custom user meta to this section of the User Registration add-on: http://grab.by/9buT ? If so, make sure you are using the latest version of the add-on (1.0.beta5). If you are still having issues, send an admin login for your WP install to us via our contact form with ATTN: David and a link to this thread at the top of your comments.

    Posted 13 years ago on Sunday February 27, 2011 | Permalink

  3. alicia
    Member

    Hi David, Thanks for your quick reply! That is right, that's the issue I'm having. I am running 1.0.beta 5. FYI, also have tried with Twentyten template. sending you login details.

    Posted 13 years ago on Sunday February 27, 2011 | Permalink

  4. alicia
    Member

    David, just discovered the plugin "Ajax pagination (twitter style)" was causing a conflict with this. I disabled it and it is saving now! Your plugin is fantastic!

    Posted 13 years ago on Sunday February 27, 2011 | Permalink

  5. Carl Hancock
    Administrator

    @alicia Good to hear, you may want to contact the author of the AJAX Pagination plugin and ask them to please only enqueue scripts on admin pages that pertain to their plugin. What is happening is they are outputting scripts on every admin page which is causing the Javascript conflict.

    Posted 13 years ago on Sunday February 27, 2011 | Permalink

  6. alicia
    Member

    @carl I will let him know. I have a strange issue with jquery-ajax conflicts right now. With Gravity forms, "Add this" drop-down does not work. If I turn "Ajax pagination" plugin on, drop-down works again and form on page works fine (User registration administration probably will not work in this configuration - but I don't need to edit form any more). Not sure how the three are conflicting/interacting.

    Posted 13 years ago on Monday February 28, 2011 | Permalink

  7. Carl Hancock
    Administrator

    @alicia there is no conflict between Gravity Forms and the User Registration Add-On. What the AJAX Pagination plugin is most likely doing is outputting Javascript even when it is unnecessary. Plugins should only output Javascript when it is necessary, for example on their own admin option pages. Unfortunately a lot of plugin developers don't follow best practices and output Javascript on every single Admin page, regardless of need, and this is what causes plugin conflicts.

    Posted 13 years ago on Monday February 28, 2011 | Permalink