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User Registration "User Edit" getting "Sorry that email address is already used"

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Mike
    Member

    When using the "update user" function on Multisite I am getting the an error message "Sorry, that email address is already used!". The only place that the email is being used, is for the logged in user that is being edited.

    * I have tried on the top level site with a regular user, as well as the site where that user was created with the same result.

    * Also tried a super admin user on the top level site and internal site; same result.

    * Ran through user/super admin testing on two separate multisite installs.

    * Going to the user profile in the wp admin works fine.

    Thank you for help. Looking forward to getting this functionality working.

    Posted 11 years ago on Tuesday April 2, 2013 | Permalink

  2. Chris Hajer
    Key Master

    Which version of Gravity Forms, WordPress and the User Registration add-on are you using?

    Posted 11 years ago on Tuesday April 2, 2013 | Permalink

  3. Mike
    Member

    Sorry, should have included that:

    Gravity Forms: 1.6.12
    Gravity Forms User Registration Add-On: 1.5
    WordPress 3.5.1

    Posted 11 years ago on Tuesday April 2, 2013 | Permalink

  4. Chris Hajer
    Key Master

    I'll have one of the developers check on this in a multisite installation and see if their experience is the same.

    Posted 11 years ago on Tuesday April 2, 2013 | Permalink

  5. David Smith
    Member

    Hi Mike,

    I've sent you an email (the one used for your support account) with the latest version of the User Registration add-on which provides a fix for this issue.

    Posted 11 years ago on Wednesday April 3, 2013 | Permalink

  6. Nick Fallon
    Member

    I'm also getting the same problem.

    Using:
    GF 1.6.4.5.4,
    User reg 1.5,
    WP 3.5.1.

    Posted 11 years ago on Thursday April 4, 2013 | Permalink

  7. Mike
    Member

    Got your email and it is working great, thank you for the quick response.

    Posted 11 years ago on Friday April 5, 2013 | Permalink

  8. Chris Hajer
    Key Master

    Thank you for the update.

    Posted 11 years ago on Wednesday April 10, 2013 | Permalink

This topic has been resolved and has been closed to new replies.