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User Registration "User Edit" getting "Sorry that email address is already used"

  1. When using the "update user" function on Multisite I am getting the an error message "Sorry, that email address is already used!". The only place that the email is being used, is for the logged in user that is being edited.

    * I have tried on the top level site with a regular user, as well as the site where that user was created with the same result.

    * Also tried a super admin user on the top level site and internal site; same result.

    * Ran through user/super admin testing on two separate multisite installs.

    * Going to the user profile in the wp admin works fine.

    Thank you for help. Looking forward to getting this functionality working.

    Posted 6 years ago on Tuesday April 2, 2013 | Permalink
  2. Which version of Gravity Forms, WordPress and the User Registration add-on are you using?

    Posted 6 years ago on Tuesday April 2, 2013 | Permalink
  3. Sorry, should have included that:

    Gravity Forms: 1.6.12
    Gravity Forms User Registration Add-On: 1.5
    WordPress 3.5.1

    Posted 6 years ago on Tuesday April 2, 2013 | Permalink
  4. I'll have one of the developers check on this in a multisite installation and see if their experience is the same.

    Posted 6 years ago on Tuesday April 2, 2013 | Permalink
  5. Hi Mike,

    I've sent you an email (the one used for your support account) with the latest version of the User Registration add-on which provides a fix for this issue.

    Posted 6 years ago on Wednesday April 3, 2013 | Permalink
  6. I'm also getting the same problem.

    Using:
    GF 1.6.4.5.4,
    User reg 1.5,
    WP 3.5.1.

    Posted 6 years ago on Thursday April 4, 2013 | Permalink
  7. Got your email and it is working great, thank you for the quick response.

    Posted 6 years ago on Friday April 5, 2013 | Permalink
  8. Thank you for the update.

    Posted 6 years ago on Wednesday April 10, 2013 | Permalink

This topic has been resolved and has been closed to new replies.