PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

User submits form with incorrect email. Now form automatically resubmits daily.

  1. jcmilton
    Member

    I've been very happy with Gravity Forms, it's a fantastic solution for my wordpress site. Mostly I have no problems at all. However, I recently had a user who submitted a form. The form was received just fine, with the only problem that he input his own email address incorrectly on the form. No biggie, right? But now for some strange reason, I receive the same form he submitted (with the wrong email address in it) again. Automatically. Once or twice a day.

    I confirmed with him that he only submitted the form once.

    Is this a known issue? Is there any way to stop Gravity Forms from automatically sending me the same previously submitted form over and over again? The only strange thing I can think of is that the email address is incorrect (it's in the valid format of abc@abc.com, but it's just not a correct email address).

    Other people have been submitting the form just fine but it's only that one particular form that continuously resubmits itself.

    Posted 13 years ago on Saturday October 8, 2011 | Permalink