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Using custom form action to make Gravity Forms work with another system?

  1. I'm developing a website for a client that uses GoToAssist for their support system, and I was provided with a form built with tables (yuck!) that I would like to implement my Gravity Forms with. Is this possible? The code for the GoToAssist is below.

    http://pastie.org/2089669

    Posted 12 years ago on Sunday June 19, 2011 | Permalink
  2. Hi Myk7,

    Since the GoToAssist form is submitted using the GET method, you should be able to set the Gravity Form submission to redirect to you the GoToAssist URL currently in the form action: "https://broker.gotoassist.com/h/companyname"

    The next step would be to activate the pass field data via query string which would allow you to pass user submitted values to the GoToAssist URL.

    http://grab.by/ao8G

    In the code you shared, there are several hidden fields with static values. You can manually enter these name/value pairs to be passed rather than actually creating hidden fields in your form. Each field in your original form has a name. This name needs to be used to send the values via the query string as the script on the GoToAssist side of this will be looking for those names to process the information.

    Posted 12 years ago on Sunday June 19, 2011 | Permalink