PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

v.1.5 Javascript not working on editing fields.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. SlickSites
    Member

    On the beta version in admin - I have added a product field.
    The Edit buttons wont work.
    Delete works.

    No other plugins or js running. Using 2010 theme to test too.
    Anyone else?

    Posted 13 years ago on Monday March 7, 2011 | Permalink

  2. Carl Hancock
    Administrator

    Nobody else is reporting this issue so it is going to be something something specific to your site. If you send us a WordPress admin login for this site via our Contact Us form and reference this forum post we can take a look and see what is going on.

    Posted 13 years ago on Monday March 7, 2011 | Permalink

  3. Ted
    Member

    I have this problem...there's at least two of us.

    Mr. Hancock replied to my support request in the same manner at about the same time. Hopefully, my not hearing back from him after providing him the Wordpress login means he's working on the problem.

    Posted 13 years ago on Monday March 7, 2011 | Permalink

  4. Carl Hancock
    Administrator

    @Ted You have a Javascript error because either

    1) You have file permissions set so that the gravityforms.js file cannot be accessed and therefore it can't load.

    or

    2) The plugin wasn't installed properly and you are missing the gravityforms.js file.

    This file is not being loaded because your server is returning a 404 error because of one of the above could be happening.

    It's trying to load this Javascript:

    http://tedpun.com/eini/wp-content/plugins/gravityforms/js/gravityforms.js?ver=1.5.RC4.2

    That file should be there, it's part of the Gravity Forms install. But your server is returning a 404 error. Try going to it by copy-n-pasting that URL in your browser and you will see it returns a 404 error.

    You will need to FTP in and make sure that file exists, if it does then it is a file permission issue most likely. If it does not then I would suggest re-uploading all the plugin files.

    Posted 13 years ago on Monday March 7, 2011 | Permalink

  5. Ted
    Member

    Hey Carl. That worked! gravityforms.js was indeed missing.

    I just don't understand why that file failed to upload on both attempts of installation. I guess I'll just chalk it up to unfortunate coincidences.

    Thanks for the help.

    Ted

    Posted 13 years ago on Monday March 7, 2011 | Permalink

  6. SlickSites
    Member

    Worked for me too. Cheers.

    Posted 13 years ago on Monday March 7, 2011 | Permalink

This topic has been resolved and has been closed to new replies.