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Variable default for Paragraph Text

  1. The documentation for Paragraph Text indicates "If you would like to pre-populate the value of a field, you can specify a static value or select a variable value from the predefined list."

    Where does the predefined list appear?

    Posted 7 years ago on Wednesday August 1, 2012 | Permalink
  2. What sort of information are you looking for from this list? It's possible that's a typo in that documentation, copied from another type of field. I don't believe there is a pre-defined list of anything for a paragraph (textarea.) But I'd be happy to help you populate your paragraph with some default text, if you can explain what it is you're looking for specifically.

    Posted 7 years ago on Wednesday August 1, 2012 | Permalink
  3. I am working on a form for library patrons to suggest the purchase of an item. Once submitted, staff reviews the submission and updates admin-only fields.

    Admin multiple-choice field:

    • Ambiguous
    • Ordered

    The next field (paragraph text) would change its default text based on the radio button selected:

    • If "Ambiguous", default to "We could not find the item you requested. Please provide more information about ."
    • If "Ordered", default to "The item you requested has been ordered and is expected on ."

    The admin can then customize or replace the boilerplate and notify the patron.

    Posted 7 years ago on Wednesday August 1, 2012 | Permalink
  4. Sounds like there is a public form, for patrons to suggest a purchase. Then there are admin only fields where the staff reviews the entry and marks it ambiguous or ordered. That part I have. What does the staff do after that? Are they sending something to the patron, right from that entry, or am I missing part of the story?

    Posted 7 years ago on Friday August 3, 2012 | Permalink
  5. Ideally the staff would be able to trigger a notification to the patron after customizing the boilerplate. If not, they could copy the text into an email and send it manually.

    Posted 7 years ago on Thursday August 9, 2012 | Permalink
  6. There is no way I know of to do this in Gravity Forms:

    The next field (paragraph text) would change its default text based on the radio button selected:

    When you update one field in an entry, the other fields will not change.

    Additionally, once the admin fields in the entry have been updated, if you resent the user notification, it would have all the originally submitted data in it, because no paragraph would have been updated.

    Sounds like a good case for something like Zendesk or other support software. I've integrated Gravity Forms submissions with Zendesk and then used macros at Zendesk to customize the boilerplate exactly as you described it. I went that route in that particular case because sending the emails with new information in them was not something Gravity Forms can do.

    There are probably other ways to handle the workflow as well, but Gravity Forms is not going to be able to help you as you described.

    Posted 7 years ago on Monday August 20, 2012 | Permalink