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Variable product makes gravity forms Upload form disappear? [WooCommerce]

  1. Kuzz
    Member

    OK so I have the gravity forms plugin installed on my website to let me to create a prodcut that allows customers to upload an image.

    It works fine when the product is set up as a simple product but when I make it a Varible Product and add the different Variations the Image Upload form disappears on the product page and only the variation drop down boxes appear.

    When you first load the page you see a quick glimpse of the upload image box for literally 0.1 of a second so it's still there, but just not showing, I just can't figure out how to fix it.

    I need people to be able to pick variations and then upload an image.

    Any help woud be much appreciated.

    Kuzz

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  2. Can you post a link to this form?

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  3. Kuzz
    Member

    The website is currently under construction but I can take it off quickly if you are available to check it out now?

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  4. If you'd prefer you can send me access info to rob@rocketgenius.com and reference this email and I'll take a look to see if I notice anything odd in the setup of the form.

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  5. Kuzz
    Member

    OK just sent you an email with some login details and links to the product. Let me know?

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  6. Kuzz
    Member

    Oh god I can't believe it... It's working... You have to select the variations first then it pops up... I swear to god that didn't happen before. I feel like a fool! :( lol!

    On another note. Is there a way for the upload image form to actually upload the image into the product feature image so they can preview it bigger basically when they select their image? Or is this not possible?

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  7. Karam,

    This worked well for me in Chrome:

    Screenshot

    Was there a certain browser or set of criteria on the options that I should be looking for?

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  8. Kuzz
    Member

    View my above post... Apologies.

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  9. The upload doesn't happen until the form is actually submitted, not when it's browsed for.

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  10. Kuzz
    Member

    Yeah I figured thats what happened. To save people uploading images and crowding your server space when not actually purchasing.

    OK not to worry. Thank you for you help and apologies once again for the silly mistake lol!

    Karam

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  11. Lol, no worries - glad to help.

    Posted 11 years ago on Thursday August 9, 2012 | Permalink

This topic has been resolved and has been closed to new replies.