PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Waiting for developer upgrade

  1. I have made two requests via the contact form as instructed to request an upgrade to developer license. I already have a multi-site license and would like to upgrade. I made an inquiry on the 18th of August and repeated the same yesterday. It makes me 2nd guess my decision to upgrade if a company isn't interested in making money...

    my biz site is http://penguinspark.com

    Posted 8 years ago on Tuesday August 31, 2010 | Permalink
  2. Hello Scott, we responded to your original request on August 18th with a coupon code. I have replied to your most recent request and have forwarded you our original response which includes the coupon code for your upgrade.

    Posted 8 years ago on Tuesday August 31, 2010 | Permalink
  3. I just got the email from you. I can't find the other two anywhere. For some reason they didn't come through. I code the code now, thanks.

    Posted 8 years ago on Tuesday August 31, 2010 | Permalink
  4. I got the email for the upgrade code. I can't see the code, instead I see this:

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml" >
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
    <title>Database Error</title>

    </head>
    <body>
    <h1>Error establishing a database connection</h1>
    </body>
    </html>

    Posted 8 years ago on Tuesday August 31, 2010 | Permalink
  5. repost deleted

    Posted 8 years ago on Tuesday August 31, 2010 | Permalink
  6. e-junkie must have had a connectivity problem with our license server. I am emailing you your license key. We are running into performance issues with our existing web host due to our growth and are getting ready to migrate everything to a more advanced hosting provider... FireHost.

    Posted 8 years ago on Tuesday August 31, 2010 | Permalink