PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Web Time Expires

  1. I was testing and entered information into one of my long forms, but before finishing, I was called away from the form. When I returned, 1 hour later I received a message saying 'web time expired'. Is there any way of eliminating this?

    Thanks.

    Posted 10 years ago on Thursday May 17, 2012 | Permalink
  2. David Peralty

    Can you tell me more about this error? Did you have to re-sign into WordPress?

    Posted 10 years ago on Thursday May 17, 2012 | Permalink
  3. Form is on a password protected page. No sign-in required. After entering the password I started the form. Finished about 50% of it and left it for about an hour. When I returned it said 'web time expired'. Other than that I don't have much else.

    Posted 10 years ago on Thursday May 17, 2012 | Permalink
  4. I have never heard of this one before - what browser are you using?

    Posted 10 years ago on Thursday May 17, 2012 | Permalink
  5. David Peralty

    Can I see this form/page please. You can e-mail the details to peralty@rocketgenius.com. I've never heard of this error before.

    Posted 10 years ago on Thursday May 17, 2012 | Permalink
  6. IE. I was in a school at the time. Wonder if it could be something with their network???

    Posted 10 years ago on Thursday May 17, 2012 | Permalink
  7. David Peralty

    Yeah, I am pretty sure that is what you are experiencing because I can't find any general/broad reference to web time expired on the Internet, and we don't have anything in Gravity Forms that would limit your form session.

    Posted 10 years ago on Thursday May 17, 2012 | Permalink