PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

What a surprise

  1. Anonymous
    Unregistered

    I'm having problems saving the form.

    I was fiddling around and EVERYTHING WAS WORKING FINE. Then BAAAMMM - just stops working.

    Please make this work - I have very little patience for something that doesn't work which I paid good money for!

    On another note - I resent having to register on YET ANOTHER FORUM when email is the primary method of communication for 70% of the world's web developers.

    Posted 7 years ago on Saturday August 25, 2012 | Permalink
  2. Can you explain what you are trying to do, and what happens instead of it working properly? Are you trying to edit a form, or add fields to an existing form?

    The first thing to do is check for plugin and theme conflicts http://rkt.gs/testing

    Secondly, it's possible your server does not have enough RAM. Please let us know how much RAM is available to both PHP and WordPress.

    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    If you would like someone to take a look at this, please provide a WordPress administrator login and email it to chris@rocketgenius.com - someone will take a look at it Monday. It's outside our normal support hours right now. Thank you.

    Posted 7 years ago on Sunday August 26, 2012 | Permalink