PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

What happens if I uninstall 1.5.2 and reinstall 1.5.1.5?

  1. My problem started with the upgrade. I've been waiting for help, the weekend is looming and I need to get the form working. (I was traveling yesterday.) Can I uninstall the upgrade and reinstall the working version without losing my forms?

    Thanks.

    Posted 9 years ago on Friday May 6, 2011 | Permalink
  2. There is no need to downgrade, your form is working fine. I sent you an email regarding this. I turned off AJAX, which was unnecessary for this form, and your form is submitting as expected.

    As for your issue "Making a shortcode" this is a browser cache issue. You need to completely clear your browser cache and then try again. I have no problems using the "Insert shortcode wizard" to insert form shortcodes on pages or posts on your site.

    Posted 9 years ago on Friday May 6, 2011 | Permalink