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What should the from email address be to stop Gmail from marking as Spam?

  1. Most of my form submissions are being treated as spam by Gmail because of the spoofing of the From email address. What is the default email address I should use?

    I don't mind having a generic from email address because I can set the reply to email address.

    My website running GF is http://www.incredibleblog.co.za/careers-at-incredible-connection/

    Thanks!
    Jason

    Posted 13 years ago on Thursday July 7, 2011 | Permalink
  2. nassroperlaw
    Member

    I find no matter what setting I put in Notification - the form almost never sends any of the actual information. Especially any totals generated. Are you having the same problem? Oddly enough, gmail isn't marking any of them spam for me.

    Posted 13 years ago on Thursday July 7, 2011 | Permalink
  3. My forms are working, its just that they get caught for spoofing, so get dumped into spam.

    What email address do you use as the From? Or do you use the actual users email address as the From?

    Posted 13 years ago on Thursday July 7, 2011 | Permalink
  4. nassroperlaw
    Member

    Im using our email address from the firm. So I assume it has to be spoofed for that to fly. As of yet, one was sent to spam, all the others haven't been.

    However, our notificatinos always show up pretty much blank or filled with irrelevant form data. If there is a price, its never included and always shows $0.00. Not sure why. Although it doesn't really matter as any credit card process email will show the total.

    Posted 13 years ago on Thursday July 7, 2011 | Permalink
  5. @JBagley This is going to generally be dependent upon your web server configuration. You could try using a real email address that exists and is hosted by your web host. You could also configure your site to send email via SMTP, which would be more reliable as it would go through an SMTP server rather than PHP sendmail. You can find a plugin for this here: http://wordpress.org/extend/plugins/wp-mail-smtp/

    @nassroperlaw Your issue is completely unrelated to the original posters. If you are having an issue with notifications containing the wrong data then something else is going on. The notification emails are created using the entry data, do the entries appear correct? You mention credit card processing... Gravity Forms doesn't do credit card processing, do you have any custom code in place that could be causing issues?

    Posted 13 years ago on Thursday July 7, 2011 | Permalink
  6. Awesome, thanks Carl!

    Posted 13 years ago on Friday July 8, 2011 | Permalink