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When entering data, label disappears

Gravity Support Forums » Plugin Support » Gravity Forms

  1. claytonshagal
    Member

    AS you can see on this test page:
    http://s409835746.onlinehome.us/aaaaaaaaaaaaa/

    when you begin entering data the labels disappears.

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  2. David Peralty

    Seems like your theme or another plugin is doing that. You'll have to track down the source. Follow these steps please http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  3. claytonshagal
    Member

    Thank you.
    Indeed it is a conflict with the theme.
    dactivating the theme solves it.
    But leaving the theme on and deactivating all plugins but Gravity Forms leaves the problem intact.

    On the theme forum, I found that it could be a conflict with the jquery.infieldlabel
    Do you have a pointer I can send to the theme developer to help him solve the problem?

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink

  4. David Peralty

    The theme developer probably included JavaScript to have form labels appear inside the text boxes or something and so when a user typed their own text, the JavaScript makes the label vanish. They should exclude or remove this for you or give you some sort of override so it doesn't happen on your Gravity Forms forms.

    Posted 11 years ago on Wednesday March 6, 2013 | Permalink