When updating a multi page form the page just goes blank

I wanted to add I checked memory_limit with phpinfo.php and it is set to 128M

wp_config has

define('WP_MEMORY_LIMIT', '128M');

Hi There,

I have the same problem. When I activate the plugin, my admin panel doesn't appear any more, but a white page. I've renamed the plugin folder to deactive ans my admin panel appears...

Thank's in advance for your help.
Anne-Christine

This is the log from attempting three or four times just now.

[Thu Oct 25 10:58:17 2012] [error] [client 173.193.8.36] client denied by server configuration: /home/acmedevs/public_html/apr/403.shtml
[Thu Oct 25 10:58:17 2012] [error] [client 173.193.8.36] client denied by server configuration: /home/acmedevs/public_html/apr/wp-cron.php
[Thu Oct 25 10:56:22 2012] [error] [client 173.193.8.36] client denied by server configuration: /home/acmedevs/public_html/apr/403.shtml
[Thu Oct 25 10:56:22 2012] [error] [client 173.193.8.36] client denied by server configuration: /home/acmedevs/public_html/apr/wp-cron.php
[Thu Oct 25 10:21:34 2012] [error] [client 173.193.8.36] client denied by server configuration: /home/acmedevs/public_html/apr/403.shtml
[Thu Oct 25 10:21:34 2012] [error] [client 173.193.8.36] client denied by server configuration: /home/acmedevs/public_html/apr/wp-cron.php

No this is the IP of the domain.

Basically I can build a form and add fields and update away until I hit somewhere around 50 randomized field types then the blank page happens upon 'Update Form'. Last night I made a fresh new form and just added 'Single line text' fields all the way to 70 fields and was able to 'Update Form'. Then I added one 'Paragraph Text' field and boom!, the blank page started. These were generic fields with no special css or anything added.

I would appreciate if I could get more help physically looking into this. Do I need to use the priority support forum? I am a dev licensed user.

I am in a holding pattern with this portion of my clients project and starting to feel pressure from them to get it completed.

Hi!

I'm running into a similar issue. I'm trying to create a multipage form that will have around 110 fields. Most of them are radio fields with a yes/no choice.

I'm at 79 fields added to this form so the problem may have occurred around 50 fields like the above poster.

I can edit the form without issue in the back-end and it was displaying correctly on the public site until tonight. Now, when I try to load the page on the front end it's just blank (if I look at source code there's nothing at all. If I remove the form shortcode from the page it loads normally. Even with WP_DEBUG set to true in wp-config.php there's no output whatsoever. Server has 256Mb of PHP memory (according to Server Info page in BackupBuddy and PHPinfo). No error log file exists or is being created at the site root and no errors appear in cPanel's Error Log.

I'll send you the form's export file if you want to check it out.

Thanks!

Hi again!

I finally had a little more time to investigate this last week and was able to fix the issue by re-saving both the form and the form notifications. Just re-saving the form was not enough. I had made an export of the form when it didn't display and another after it did and the only difference was in the notifications area at the very end of the XML file.

The working form's last few lines look like this:

<notification>
	<to><![CDATA[{admin_email}]]></to>
	<subject><![CDATA[Nouveau message de {form_title}]]></subject>
	<message><![CDATA[{all_fields}]]></message>
	<from><![CDATA[{admin_email}]]></from>
</notification>
<autoResponder>
	<from><![CDATA[{admin_email}]]></from>
</autoResponder>

...while the one that didn't work looked like this:

<notification>
	<to><![CDATA[{admin_email}]]></to>
	<subject><![CDATA[Nouveau message de {form_title}]]></subject>
	<message><![CDATA[{all_fields}]]></message>
</notification>

Notice the "autoResponder" part is missing completely in the broken form's export as well as the "from" tag and its content in the "notification" part. Why those lines went missing in the first place is a mystery to me as is why the form still showed in TwentyEleven and Canvas but not in Builder. Just posting this FYI if you can get a clue why the notifications were once saved with the missing lines but was saved correctly later.

Thanks!