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Where did Gravity Form's go?

  1. I am new to wordpress and web building so please excuse an elementary speak!

    Site: parlaystaffing.com

    I recently built this site and purchased Gravity Forms to help me collect data from users. I went to check on the site this morning and the pages containing forms are blank. After going to the backend (wp-admin) page Gravity Forms called for some updates. Whenever I click for the update it redirects me to gravityforms.com, going to the plugin page I was able to do some updates but I still get notices to update?

    These are the notices I have showing on the plugin page after I preformed the update:

    "You need to install Gravity Forms to use the Gravity Forms Dropbox Uploader plugin."
    "The plugin Gravity Forms + Custom Post Types requires Gravity Forms to be installed.
    Please download the latest version of Gravity Forms and try again."

    Furthermore I re-downloaded gravity forms and tried to upload it manually as a plug-in but it stated that it was already installed.

    As I said, I am a beginner and don't know how to use the FTP side of things at all, I rely on building straight through the wordpress dashboard.

    How do I fix this?

    Any help is greatly appreciated!!

    -Peter

    Posted 7 years ago on Thursday February 14, 2013 | Permalink
  2. You will need to use FTP to delete any plugin folder called gravityforms which may exist, then you will be able to install Gravity Forms again. I don't know of any other way at this point to reinstall without removing the existing folder with FTP.

    Posted 7 years ago on Sunday February 17, 2013 | Permalink
  3. I can probably figure this out- for the future, can you say why this happened in the first place?

    Thanks,
    pete

    Posted 7 years ago on Monday February 18, 2013 | Permalink
  4. I'm not sure what happened in your situation. The does not normally happen, and without knowing everything which happened along the way, I can't say why it occurred. Sometimes the automatic upgrade in WordPress does not work. I can help you fix it if you still need help.

    Posted 7 years ago on Tuesday February 19, 2013 | Permalink